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DEFINE STRATEGY TO COMPETE
MAY 18, 2003 - THE STAR
                                                                                                           
BY KAREN P.S. YUE                                                                                                                                     
                                                                                                                                                      
We are told that the average life span of a big company is 40                                                                                         
years. But recent events, not only in Malaysia but also the                                                                                           
world over, tell us that it is much shorter for most companies,                                                                                       
big or small.                                                                                                                                         
                                                                                                                                                      
A recent study placed the figure at 12.5 yean for companies in                                                                                        
Japan and Europe, regardless of size. If we consider dot-com                                                                                          
companies that came and went in recent years, the average lift                                                                                        
span will be in single digit.                                                                                                                         
                                                                                                                                                      
This contrasts greatly with the fact that Stora, a Swedish                                                                                            
company established in 1288, has survived for 700 years. The                                                                                          
paper, pulp and chemical manufacturer began life as a copper                                                                                          
mine according to Arie de Geus, author of The Living Company.                                                                                         
                                                                                                                                                      
What determines the success of companies today?                                                                                                       
                                                                                                                                                      
Given the competitive environment, it is obvious that companies                                                                                       
need to do more than survive. It must be able to sustain                                                                                              
whatever business it is in. Growth per se is not enough.                                                                                              
Consistent and sustainable profitability is a more effective                                                                                          
measure of performance and long-term success.                                                                                                         
                                                                                                                                                      
According to Michael E. Porter, master of competitive strategy                                                                                        
who was in Kuala Lumpur, recently, companies must compete in                                                                                          
order to achieve sustainability.                                                                                                                      
	                                                                                                                                                     
And to compete, they must have a strategy, which is not the same                                                                                      
as wishing to be number one or even being good in what they do.                                                                                       
The former is only a vision; the latter translates merely into                                                                                        
operational effectiveness.                                                                                                                            
                                                                                                                                                      
Operational effectiveness alone, according to Porter, is not                                                                                          
enough either because it only assures you of short-term success.                                                                                      
To Porter, operational effectiveness is trying to run the same"                                                                                       
race faster.                                                                                                                                          
                                                                                                                                                      
To have long-term success, you must choose to run a "different"                                                                                       
race. And that is strategy-a strategy to compete on something                                                                                         
distinctively different from others. This will create a unique                                                                                        
and sustainable competitive position for your business, says                                                                                          
Porter.                                                                                                                                               
                                                                                                                                                      
What exactly is a strategy?                                                                                                                           
                                                                                                                                                      
According to Porter, a strategy is:                                                                                                                   
                                                                                                                                                      
* A unique value proposition versus competitors.                                                                                                      
                                                                                                                                                      
* A different, tailored value chain.                                                                                                                  
                                                                                                                                                      
* Clear trade-offs, and choosing what NOT to do.                                                                                                      
                                                                                                                                                      
* Activities that fit together and reinforce each other.                                                                                              
                                                                                                                                                      
* Continuity of position with continual improvement in realising                                                                                      
it.                                                                                                                                                   
                                                                                                                                                      
What is not a strategy?                                                                                                                               
                                                                                                                                                      
Porter says a strategy is not: Best practice improvement;                                                                                             
Aspirations; A vision; Learning; Agility; Flexibility;                                                                                                
Innovation; The Internet or any-technology; Restructuring;                                                                                            
Mergers/Consolidation; or Alliances/Partnership.                                                                                                      
                                                                                                                                                      
Businesses are reminded to have both: operational effectiveness                                                                                       
and strategy. This is the single most important lesson for                                                                                            
management.                                                                                                                                           
                                                                                                                                                      
"Unless you're good at operational effectiveness, strategy                                                                                            
doesn't matter," says Porter.                                                                                                                         
                                                                                                                                                      
"The problem with many companies is that all they do is pursue                                                                                        
best practices. It is very hard to win, because everybody                                                                                             
is-doing the same thing. It's hard to stay ahead because your                                                                                         
competitors are getting better too."                                                                                                                  
                                                                                                                                                      
Companies that wish to have long-term profitability must move to                                                                                      
the next stage. In simple terms, they must rethink their way of                                                                                       
competing.                                                                                                                                            
                                                                                                                                                      
Porter shares five fundamental changes that companies today must                                                                                      
understand.                                                                                                                                           
                                                                                                                                                      
First, the period of easy growth is over. It is true for                                                                                              
Malaysia, as well as for many parts of the world.                                                                                                     
                                                                                                                                                      
Second, low wages no longer give competitive advantage to                                                                                             
businesses in Malaysia. Although Malaysia has a higher GDP per                                                                                        
capita than many low-cost countries, its compounded annual                                                                                            
growth rate (CAGR) of GDP per capita is lower than that of                                                                                            
emerging economies.                                                                                                                                   
                                                                                                                                                      
Relative to the US, in figures based on the World Development                                                                                         
Indicators 2002, Malaysia's CAGR of GDP per capita for 2001 was                                                                                       
a significant five to six percentage points lower than that of                                                                                        
China, which really had a much lower GDP than Malaysia.                                                                                               
                                                                                                                                                      
On this score alone, it only suggests that Malaysian businesses                                                                                       
are losing out to businesses in China and certainly cannot rely                                                                                       
on low wages or low cost as a competitive advantage.                                                                                                  
                                                                                                                                                      
In the meantime, the labour productivity-performance is not                                                                                           
growing in tandem with Malaysian prosperity. Over the period                                                                                          
1995-2000, Malaysia's labour productivity growth was just about                                                                                       
average among Asian economies, lagging behind the more dynamic                                                                                        
economies like Singapore and Taiwan.                                                                                                                  
                                                                                                                                                      
Third, open trade is on the way, if not already here. Despite                                                                                         
attempts to slow the tide of globalisation and its impact on                                                                                          
developing and less developed economies, the effects have                                                                                             
already been felt.                                                                                                                                    
                                                                                                                                                      
And it cuts across all industries. Many without a competitive                                                                                         
strategy will find themselves unable to compete under such                                                                                            
market conditions. Eventually, it will sound the death knell for                                                                                      
these companies.                                                                                                                                      
                                                                                                                                                      
Fourth, businesses need to appreciate that government                                                                                                 
distortions in industry competition are getting less. These                                                                                           
distortions have to do with the role of the government in                                                                                             
industry-specifically government policy that impacts the                                                                                              
industry structure, which is made up of a complex interplay of                                                                                        
market forces and rivalry among existing competitors.                                                                                                 
                                                                                                                                                      
Evidently, removal of government distortions can lead to radical                                                                                      
shifts in the structure and profitability of businesses.                                                                                              
                                                                                                                                                      
Fifth, corporate governance is getting more open. Companies are                                                                                       
becoming more accountable to investors; they no longer can hide                                                                                       
the results-financial, economic or otherwise-from the investing                                                                                       
public.                                                                                                                                               
                                                                                                                                                      
Business leaders must understand all these changes that are                                                                                           
taking place. Only then will they be able to know what                                                                                                
competitive advantage they have and then be in a better position                                                                                      
to decide how they are going to compete and ensure long- term                                                                                         
success.                                                                                                                                              
                                                                                                                                                      
And then maybe we'll see more companies lasting beyond their                                                                                          
average 40 years.                                                                                                                                     
                                                                                                                                                      
For more details on management development programmes, contact                                                                                        
MIM at 03-21654611, e-mail enquiries@mim.edu or visit                                                                                                 
www.mim.edu.                                                                                                                                          
 

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