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STEERING TEAMS TO SUCCESS
MARCH 02, 2003 -
THE STAR
BY LIM YEW MENG
WHAT does the skipper of a winning-team in a yacht race have in
common with a high-achieving-chief executive officer of a
corporation?
Leadership. They both need to display inspiring leadership to
achieve their goals.
Is there anything we can learn by identifying the key
attributes, skills and behaviour of the winning skippers?
Yes, it will provide a pragmatic approach to inspiringly lead
and manage others.
Recognising this, a research team called the Inspirational and
Intelligence Team undertook the task of tracking the leadership
and performance of the skippers and teams competing in the BT
Global Challenge 2000/1 Round the World Yacht Race. The team
comprised Andrea -Bacon, Rosie Mackie and Jane Cranwell-Ward.
The race was intensely competitive, and the weather and ocean
conditions were uncertain-and hostile, not unlike today's
turbulent business environment.
The research team set out to identify the factors that
contributed to sustained performance during the race as well as
cohesiveness and loyalty within the team.
Management skill. It was found that the skippers of the winning
teams were able to manage their teams effectively. They did this
by being thorough in their planning and preparation and getting
their team members to agree on the goals. They wanted to
achieve.
It was also noted that the team members requited clear
parameters to work within and clear procedures on how things
were done. They noted the management procedures needed to be
continuously reviewed to ensure the goal was achieved.
Leadership attributes. The research findings showed that the
most important attribute required to inspire the team was
respect, which had be earned.
The leader needs to share his vision, live by the values agreed
on and create a culture where support is ingrained and trust is
implicit.
Technical skills. It was observed' that the leader needed to
have knowledge, experience and professional know-how.
Factors for driving and enhancing performance. These are related
to-self- motivation, performance focus, self-discipline, control
management, resource management and conflict management. This
implies that a leader needs to discipline himself to focus on
performance and manage resources and conflict.
To inspire individuals in the team and gain their support, he
would need to be open and honest and believe in himself and his
purpose.
Leadership style. The study found that to be effective, the
leaders had to understand the-different leadership styles and
use them appropriately.
Based on the findings of the research, certain lessons can be
drawn which are relevant to exercising leadership in the
business sector.
1. A leader can inspire his team with the right approach. By
getting his team members to enjoy their work and believe in
themselves, the leader can motivate them to sustain their
performance levels over a longer period of time.
2. Stress, if effectively managed, can be an enabler of
performance. Stress can be effectively managed if one is in
control of oneself, is technically competent and commited.
3. Good communication is also the key to effective leadership.
If the team members were to be motivated to sustain performance,
they must be informed of developments.
4. In dealing with business issues, effective decision-making
and support for the decision is important. A leader should
therefore provide the right environment to discuss issues
without animosity.
While conflict is necessary to build awareness and stimulate
creativity, the leader must be able to manage conflict
effectively.
5. As new knowledge enhances the competitive edge, leaders must
value the expertise and experience of their team members in
order to grow together.
6. As every individual is different, an effective leader should
recognise their contributions and tap their potential,
irrespective of who they are.
The research team did not come out with any radical findings,
but they reaffirmed some current leadership theories that are
more relevant to leaders who need to inspire their team members
to sustain performance in today's turbulent environment.
MIM welcomes feedback and response from the public. Please write
to: MIM Speaks, c/o Research & Publications, Malaysian Institute
of Management,227 Jalan Ampang, 50450 Kuala Lumpur
(Tel:03-21645255, Fax:03-21643224, e-mail:respubl@mim.edu)
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