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ENRON'S GREAT FALL FROM GRACE
DECEMBER 27, 2001 (P.7) - BUSINESS TIMES
                                                                                                           
THE recent downfall of "once-mighty" Enron Corp may have                                                                                              
caught many by surprise.                                                                                                                              
                                                                                                                                                      
There is really nothing surprising about the fall of                                                                                                  
America's leading energy trader - a company greatly admired                                                                                           
by institutional investors, and "a darling of the Wall                                                                                                
Street".                                                                                                                                              
                                                                                                                                                      
If we only care to take some trouble to look into Enron's                                                                                             
corporate practices and its books, we would soon realise                                                                                              
those who had lost millions of US dollars dealing with                                                                                                
Enron, or owning its shares, had fallen prey to a                                                                                                     
well-orchestrated confidence-game.                                                                                                                    
                                                                                                                                                      
Mind you, at its peak on August 23 2000, its share price                                                                                              
was US$90.56 (US$l = RM3.80) each, and just before it filed                                                                                           
for bankruptcy protection of its US$49.8 billion assets                                                                                               
under Chapter 11 on December 2, the share was worth around                                                                                            
61 US cents, a drop of more than 99 per cent!                                                                                                         
                                                                                                                                                      
Who are some of Enron's victims? Based on a Business Week                                                                                             
report, Enron's major shareholders are Alliance Capital                                                                                               
Management, Janus Capital, Putnam Investment Management,                                                                                              
Barclays Bank & Fidelity Management etc.                                                                                                              
                                                                                                                                                      
Its main bondholders are GE Financial Assurance Holdings,                                                                                             
Prudential Global Asset Management, ING Investment                                                                                                    
Management and others, while its main lenders are Citigroup                                                                                           
Inc, JP Morgan Chase, Bank of America and others.                                                                                                     
                                                                                                                                                      
Enron, a darling of the Wall Street as recent as a year                                                                                               
ago, had pulled wool over the eyes of reputable                                                                                                       
institutional investments and prudent bankers. Of course,                                                                                             
Enron's management couldn't have pulled off this con-game                                                                                             
without the help of many other quarters, one of which is                                                                                              
the powerful mass media. Some years ago, Enron succeeded in                                                                                           
impressing the Wall Street and also gained the "unbounded                                                                                             
admiration" of institutional investors.                                                                                                               
                                                                                                                                                      
And with that coup, the writer theorised that Enron's top                                                                                             
management exploited the power of the press through the                                                                                               
glassy- eyed and naive Wall Street analysts, and the hype                                                                                             
began. This fiasco of a huge US corporation, ranked No. 7                                                                                             
on the Fortune 500 list last year, caused losses not only                                                                                             
to shareholders, bankers, energy suppliers or partners, but                                                                                           
also to its very own employees.                                                                                                                       
                                                                                                                                                      
"People have had their total savings disappear. Some lives                                                                                            
have been pretty well destroyed," said William Miller,                                                                                                
business manager of the international Brotherhood of                                                                                                  
Electrical Workers Union in Oregon, which represents the                                                                                              
employees of Enron's Portland subsidiary company.                                                                                                     
                                                                                                                                                      
And lest we forget to mention, the reputation and                                                                                                     
credibility of auditing firms - particularly Arthur                                                                                                   
Andersen, one of the "Big Five" - have been badly smeared                                                                                             
by this fiasco, Now that the largest company ever had gone                                                                                            
bankrupt, what else is left except to start counting the                                                                                              
losses; and to ask honest questions, to find the root-                                                                                                
cause of this great fall from grace.                                                                                                                  
                                                                                                                                                      
Of course there will be many so-called senior executives of                                                                                           
America's corporate world who will deny any knowledge of                                                                                              
wrong- doings or financial malpractices and so on.                                                                                                    
                                                                                                                                                      
But as economist Tan Sri Ramon Navaratnam mentioned in an                                                                                             
open letter to The Star on December 5, "Hence it is hoped                                                                                             
that the US authorities and the press will be diligent and                                                                                            
transparent enough to unravel the mysteries that have been                                                                                            
hidden from the world, so that business and consumer                                                                                                  
confidence will soon return".                                                                                                                         
                                                                                                                                                      
And continuing from the above, let us also hope that some                                                                                             
lessons can be picked up from this biggest corporate                                                                                                  
collapse in US history.  This giant Enron's downfall                                                                                                  
resembles in a way the fall of the great Roman Empire 18                                                                                              
centuries ago - both rotted from within. Also triggering                                                                                              
here is a memory of an ancient Eastern saying that, the                                                                                               
"fish rots from the head".                                                                                                                            
                                                                                                                                                      
Back to crumbling empires. A few decades ago, one of 20th                                                                                             
Century's greatest historians, the late professor Arnold                                                                                              
Joseph Toynbee (1889-1975) in his scholarly Study of                                                                                                  
History (1934-1961) attempted to find out the laws                                                                                                    
governing the rise and fall of civilisations.                                                                                                         
                                                                                                                                                      
And one of his surprises was, out of a total of 21,                                                                                                   
empires, in the likes of the Babylonian, Roman, Mongolian,                                                                                            
Ottoman and so on, 19 fell because of decay from within!                                                                                              
Only two succumbed to enemy attacks. In -a sense, Enron's                                                                                             
fall is just another tale of "history repeating itself ";                                                                                             
it will nevertheless be immortalised as a classic case of                                                                                             
an organisation that pushed its own "self-destruct" button.                                                                                           
                                                                                                                                                      
During the last couple of weeks, a few articles in the                                                                                                
press had hinted that Enron's failure may be caused by its                                                                                            
arrogance. There is some truth in this. Ancient Romans had                                                                                            
the saying, "Whom the gods would destroy, they were first                                                                                             
made mad".                                                                                                                                            
                                                                                                                                                      
Similarly, Eastern proverbs warn that "failure follows                                                                                                
arrogance".  Let's take a brief look at corporate arrogance                                                                                           
in Enron. To begin with, the press had described Enron, and                                                                                           
its top executives, in the following terms:                                                                                                           
                                                                                                                                                      
* They have "overweening ambitions".                                                                                                                  
                                                                                                                                                      
* They are very cocky and self-assured.                                                                                                               
                                                                                                                                                      
* They can be compared to past self-proclaimed masters of                                                                                             
universe such as Drexel Burnham Lambert Inc in the 1980s,                                                                                             
and Long- Term Capital Management in the 1990s, and so on.                                                                                            
                                                                                                                                                      
Chairman and founder Kenneth L. Lay had been described as                                                                                             
someone who bullied recalcitrant regulators into making                                                                                               
speedy deregulation reforms. Recently resigned chief                                                                                                  
executive officer Jeffrey K. Skilling was singled out as                                                                                              
someone who is brash and who dislikes criticism. Skilling,                                                                                            
in fact, boasted in December 2000 that Enron would rapidly                                                                                            
overtake ExxonMobil to become the world's No. 1 energy                                                                                                
company, and also the world's largest company, period.                                                                                                
                                                                                                                                                      
Continuing with corporate arrogance, the writer recalls a                                                                                             
survey carried out by Development Dimensions International                                                                                            
(DDI), a global human resource consulting firm. Its senior                                                                                            
vice-president, Richard Wellins told The New York Post,                                                                                               
"Many executives are like golfers who have little hitches                                                                                             
that ruin their swings. They have knowledge and skills, but                                                                                           
one little hitch in their personality can ruin.  their                                                                                                
career".                                                                                                                                              
                                                                                                                                                      
The DDI survey identified 11 executive personality hitches.                                                                                           
                                                                                                                                                      
Interestingly the study singled out or highlighted                                                                                                    
arrogance. Listed here are six of the more common flaws:                                                                                              
                                                                                                                                                      
(i) self-promoting or self-praising;                                                                                                                  
                                                                                                                                                      
(ii) defensive;                                                                                                                                       
                                                                                                                                                      
(iii) micro-managing or petty;                                                                                                                        
                                                                                                                                                      
(iv) risk-aversed or lacking guts;                                                                                                                    
                                                                                                                                                      
(v) non-perceptive or "blur", and,                                                                                                                    
                                                                                                                                                      
(vi) volatile in temperament.                                                                                                                         
                                                                                                                                                      
According to DDI, anyone of these hitches can leave the                                                                                               
executive in the corporate equivalent of a deep sand-trap.                                                                                            
Closely related to arrogance is egotism. In fact they are                                                                                             
Siamese-twins.                                                                                                                                        
                                                                                                                                                      
In his book Managing (1984), Harold S. Geneen, who is                                                                                                 
former chairman and CEO of ITT, a US$22 billion                                                                                                       
conglomerate in 1977, described egotism as "one of the                                                                                                
traps devised to ensnare the successful businessman".                                                                                                 
                                                                                                                                                      
"I have seen it happen again and again, and yet I have                                                                                                
never seen it theorised about at Harvard or the Fortune                                                                                               
magazine," he said. Few can deny that the success or                                                                                                  
failure of any corporation or empire hinges on the calibre,                                                                                           
experience, skills, and so on, of its leadership.                                                                                                     
Countless articles and books have been written on                                                                                                     
leadership during the last two decades.                                                                                                               
                                                                                                                                                      
But have they enlightened us on how to produce leaders? Can                                                                                           
the world's Ivy League such as Harvard, Yale or Stanford,                                                                                             
and soon, produce leaders?                                                                                                                            
                                                                                                                                                      
The following statement by leadership guru, Warren Bennis,                                                                                            
may provide some answers, "Leadership is less about                                                                                                   
competence, It's more about character".                                                                                                               
                                                                                                                                                      
It is time we go back to basics; something the ancients two                                                                                           
and a half millennia ago already understood.                                                                                                          
                                                                                                                                                      
 

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