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A PITCH FOR THE NEW ECONOMY
AUGUST 12, 2001 (P.37) - THE STAR
                                                                                                           
IN 1997, Malaysians braved themselves to prepare for the worst                                                                                        
ever financial crisis that hit the country.  Then, Y2K's                                                                                              
overpowering grip was easily prised open when both the                                                                                                
Government and industry joined forces to confront its                                                                                                 
purportedly damaging effects.                                                                                                                         
                                                                                                                                                      
When the dotcom bubble burst on the Nasdaq, similar companies                                                                                         
around the world keeled over in despair; but for Malaysians,                                                                                          
the experience was deeply enriching.                                                                                                                  
                                                                                                                                                      
Knowledge was resurrected to become once again the key                                                                                                
performance indicator for the development of human capital. New                                                                                       
strategies were drawn up to prepare contingency plans to meet                                                                                         
the unexpectedly high demand for knowledge workers in the new                                                                                         
industries. Malaysians will soon have its own K-economy plan.                                                                                         
                                                                                                                                                      
The deadlines for WTO and AFTA are fast approaching and this                                                                                          
fact alone has been driving business competition throughout the                                                                                       
region. For Malaysians, the bank mergers are almost completed.                                                                                        
Those to follow are the stockbrokers and the insurers.  Here,                                                                                         
we are not sure how ready we are going to be in this already                                                                                          
borderless world.                                                                                                                                     
                                                                                                                                                      
Welcome to the Now Economy                                                                                                                            
                                                                                                                                                      
The developments outlined above convey a sense of the anxiety                                                                                         
and expectations that Malaysians are feeling right now. The                                                                                           
biggest question is when does it really begin?                                                                                                        
                                                                                                                                                      
For most, the New Economy began after the Berlin Wall came                                                                                            
tumbling down in 1989. The only choice left for most countries                                                                                        
trying to develop their economy was the free market model.                                                                                            
Some have succeeded in implementing this, but many just have                                                                                          
not been able to cope with the new rules and new demands.                                                                                             
                                                                                                                                                      
As seen from recent developments, Malaysians have been                                                                                                
preparing themselves well. However, in the next phase where the                                                                                       
competition will heat up globally, Malaysians will need to                                                                                            
recognise the following warning signals in order to survive:                                                                                          
                                                                                                                                                      
* THE increasingly global nature of market reach;                                                                                                     
                                                                                                                                                      
* THE importance of correct branding of products and services;                                                                                        
                                                                                                                                                      
* The speculative ebbs and flows of financial transactions;                                                                                           
                                                                                                                                                      
* THE new code of transparency;                                                                                                                       
                                                                                                                                                      
* THE real-time delivery of market information; and                                                                                                   
                                                                                                                                                      
* THE multiplicity of choices available to the customers.                                                                                             
                                                                                                                                                      
What is the Malaysian entrepreneur to make of all this? As he                                                                                         
ponders his next step, the better advice is for him to weigh                                                                                          
the challenges and fashion out his responses rationally.                                                                                              
                                                                                                                                                      
Judging by the issues and topics to be discussed, he will also                                                                                        
be able to obtain some answers, and much more, at the "New                                                                                            
Economy Conference: Challenges and Response" from Sept 6 to 8                                                                                         
at the Palace of the Golden Horses.                                                                                                                   
                                                                                                                                                      
The conference is the effort of three national organisations -                                                                                        
the Malaysian Institute of Management (MIM), Multimedia                                                                                               
Development Corporation (MDC) and the Asian Strategy and                                                                                              
Leadership Institute (Asli) - to put Malaysians in contact with                                                                                       
the top minds of the ICT industry and exchange views on the                                                                                           
development of the New Economy.                                                                                                                       
                                                                                                                                                      
The conference is designed to deliver significant insights into                                                                                       
the key parameters of the new economy.  Participants can expect                                                                                       
to gain:                                                                                                                                              
                                                                                                                                                      
* A THOROUGH understanding of the emerging New Economy and the                                                                                        
consequent demands on the performance of management; and                                                                                              
                                                                                                                                                      
* AN appreciation of how successful companies and business                                                                                            
leaders have managed key aspects of organisational well-being.                                                                                        
                                                                                                                                                      
On the challenges side, five critical issues are involved:                                                                                            
                                                                                                                                                      
Challenges of Globalisation and Technology: It is recognised                                                                                          
that the adoption of new technology and the acceptance of                                                                                             
globalisation as a new trading link have contributed to                                                                                               
bringing in the New Economy. This has led to improved economic                                                                                        
performance in some countries. Many others have chosen to wait                                                                                        
and see.                                                                                                                                              
                                                                                                                                                      
Countries that have decided to move ahead have already prepared                                                                                       
master plans and presented policies that are all encompassing.                                                                                        
                                                                                                                                                      
A review of some of the steps outlined by these countries in                                                                                          
their preparation and the extent of the discussions that have                                                                                         
emanated from the planning process will serve to focus                                                                                                
attention on the challenges facing countries wanting to move                                                                                          
into the new economy.                                                                                                                                 
                                                                                                                                                      
Likewise, corporate enterprises have also come to terms with                                                                                          
the new challenges of globalisation and technology, and some                                                                                          
have managed and spelt these out in clear and definitive ways.                                                                                        
                                                                                                                                                      
Strategic Challenges in shaping our Digital Future: The era of                                                                                        
the new economy is attributable to the advent of the Internet                                                                                         
and the attendant advancement in the technology of                                                                                                    
communications and information dissemination and retrieval. The                                                                                       
question is who can gain the technology first and how is it                                                                                           
shared between countries.                                                                                                                             
                                                                                                                                                      
Essentially, we are concerned with the steps countries have                                                                                           
taken to overcome some of the hurdles faced by them in closing                                                                                        
the digital divide, and how the benefits of the New Economy can                                                                                       
be disseminated to as many people as possible. Of interest will                                                                                       
be the role of the industries involved in ICT in assisting                                                                                            
these governments. We are also focusing on new regulations and                                                                                        
conditions, both nationally and internationally, that are being                                                                                       
introduced in countries under the guise of security.                                                                                                  
                                                                                                                                                      
Convergence, Connectivity and Competition - New Rules, New                                                                                            
Technologies, New Trends: The New Economy has also been                                                                                               
characterised as one that is introducing software, CDs and                                                                                            
digitised DNA codes. These are all products that have a                                                                                               
knowledge base. The factor of knowledge that has entered the                                                                                          
domain of economics has also shaped the thinking on the                                                                                               
creation of new jobs, new wealth, new products, new industries                                                                                        
and new trading links.                                                                                                                                
                                                                                                                                                      
It will be useful to explore the context of these developments                                                                                        
in terms of determining the correct responses from governments                                                                                        
and industry. Are we moving into a new regime of standards and                                                                                        
monitoring measures to protect the end users? Or are we leaving                                                                                       
it to market forces to determine the outcome?                                                                                                         
                                                                                                                                                      
plications: We are focusing here on the enabling technologies                                                                                         
that can position countries well into the new economy and                                                                                             
become more competitive. These include ICT, biotechnology, new                                                                                        
materials and nanotechnology.                                                                                                                         
                                                                                                                                                      
The impact of countries moving principally into the services                                                                                          
sector will need to be looked at from the perspective of the                                                                                          
new technologies and new ventures, including venture capital.                                                                                         
Other issues of significance are the supply of                                                                                                        
knowledge-workers and adequate infrastructure.                                                                                                        
                                                                                                                                                      
Global marketing and competitive positioning - How can Asian                                                                                          
companies compete against the world's best?: An examination of                                                                                        
how a country's high technology exports could be sustained in                                                                                         
the light of competition from well endowed countries. Central                                                                                         
to this is the consideration of several domestic and external                                                                                         
issues.                                                                                                                                               
                                                                                                                                                      
Among the domestic issues are the exchange rate policy, FDI                                                                                           
policy, export diversification programmes, and human capital                                                                                          
development. On the external side, we can expect more vigorous                                                                                        
global competition as well as from rising Asian economies like                                                                                        
China. Branding is one delivery mode considered effective for                                                                                         
some countries. The pros and cons of the new branding in a                                                                                            
connected world will be useful information.                                                                                                           
                                                                                                                                                      
Additionally, consideration of the following aspects is                                                                                               
required:                                                                                                                                             
                                                                                                                                                      
New ventures One requirement for investing in human capital,                                                                                          
one of the essential ingredients for moving into the New                                                                                              
Economy, is the commitment from venture capitalists to finance                                                                                        
high- technology projects. More and more commercial                                                                                                   
organisations are joining the fray.                                                                                                                   
                                                                                                                                                      
The problem is how to balance between too much capital and a                                                                                          
shortage of organisational capabilities. Various approaches                                                                                           
have been tried. An exchange of views on what's on and what's                                                                                         
out will be beneficial.                                                                                                                               
                                                                                                                                                      
New responses In meeting the challenge of the New Economy, it                                                                                         
is worthwhile to know what's new. We then move on to                                                                                                  
considering how countries and corporate enterprises have                                                                                              
reacted to this development of knowledge as a factor of                                                                                               
economic and wealth creation.                                                                                                                         
                                                                                                                                                      
It will be informative to look at the experiences of both                                                                                             
government and businesses in handling such issues as hiring and                                                                                       
training of knowledge workers, new technologies, and building                                                                                         
trust and awareness of the new economy.                                                                                                               
                                                                                                                                                      
The changing role and responsibilities of executive leadership                                                                                        
in this process will be decisive in meeting the challenges of                                                                                         
the New Economy.                                                                                                                                      
                                                                                                                                                      
 

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