>> MIM Speaks
MARKET REALITIES CAN CHANGE THE WORKPLACE
APRIL 8, 2001 -
THE STAR
By AZHARI KARIM
THERE is talk of an impending recession hitting the region and
the country as a result of an economic slowdown in the United
States. Although some would say it will not affect us too
badly, skeptics would doubtlessly shout that our economy being
what it is - with globalisation and so on we will suffer in
some way.
What are some of the signs that things may not go the right way
with the economy? The man in the street will say that there is
enough food on sale, shops are filled with people, there are
still many new cars on the road, and people are still buying
houses. Perhaps these are the salaried class of people. For
when you next check with the retailers, you will get a
different picture entirely.
The market is down, they will say. Look at the stocks that are
not moving up. Retailers are not making big orders anymore.
They would rather wait and see. They are starting to read more
into the recent Government pronouncements.
What could we make of the cut in the mandatory employee
contribution to the Employees Provident Fund? The opinion is
that the Government would like to generate more spending power.
This will then resuscitate the economy somewhat.
What of the Government's move to buy back shares in failing
businesses, taking over transportation facilities, and reviving
once-aban-doned abandoned development projects? The simple
answer, for most people, is that the Government has decided to
take a proactive attitude to arrest any untoward impact on the
country's economy if and when the so-called imported recession
comes in.
Even the recent exercise to conduct a survey of how many people
would be retrenched in the electronics, ICT and related
industries has kept people busy speculating. They are reading
that the move by the Government to set up a task force to
contain the mass retrenchment following the US-led economic
slowdown is a little bit alarmist.
Clearly, there are two views to the situation. The first takes
the position that we are over-reacting, Recession or not, we
still have to survive and live. We will need only to tighten
our spending habits a little and start to save more.
The second view is that if you continue to believe there is
going to be a recession, then the thing will surely come
through the all-too-familiar self-fulfilling prophecy.
A more reasonable approach is to raise the awareness among the
workers of how market forces work in the economy. It is
heartening to note that market-oriented education and awareness
has been strongly underlined by the Government in the just
released Third Outline Perspective Plan (OPP3, 2001-2010).
The focus is rightly to upgrade Malaysia's capability and also
the capacity in the management of new knowledge and
technologies. Implied in the Plan is the need to have a pool of
highly adaptable and well-heeled workforce to support the new
industries and economic activities expected in the next 10
years.
There is an important role here for training institutions.
Apart from management related courses, there will be a need for
advisory services in handling and understanding new
technologies, as well as product testing and advanced skills
training. A relevant area is the certification of general and
specific competencies for managers.
While taking up this challenge, training providers may also
want to think up a series of programmes in the area of
sustainability services. This will be the requirement for all
companies to submit to under the World Trade Organisation
regime. In actual fact, this will dictate what the market wants
in the future.
It has been the accepted practice that companies will need to
consider from now on how they respond to the three linked
elements of sustainability: economic, environment and social.
Clearly, the markets of the future will be shaped by how
companies deal with these elements.
Economic: Wages and benefits, labour productivity, job
creation, expenditures on outsourcing, expenditures on research
and development, investments in training and other forms of
Human capital.
Environment: Impacts of processes, products and services on
air, water, and land, biodiversity and human health.
Social: Workplace health and safety, employee retention, labour
rights, human rights, and wages and working conditions.
A possible step for a company to take in order to react to the
market is to rationalise itself and begin a restructuring - if
it has not already started - to bring in the requirement of the
marketplace into the workplace.
What this means is evolving a structure that will give
prominence to products and markets. The idea is to ensure that
only products that are required by the market will be produced.
Quality will be uppermost an it will guarantee delivery and
satisfaction
There is a catch here. The success of the Exercise will greatly
depend on the right leadership and the right team.
Ineffectiveness in both will not benefit the company at all.
Problems of coordination, performance, and attitude of team
members will surface and scuttle all well-meaning actions.
Bringing in elements of the marketplace will mean actually
transferring the elements of a free market into the work
environment. There will be the structured chaos, constant
haggling, and the not too infrequent free-for-all. A regulatory
mechanism will need to be introduced to ensure harmony of the
marketplace in the workplace.
Nevertheless, it is a worthwhile challenge for companies to
ensure they survive the inevitabilities of the future
marketplace.
|