>> MIM Speaks
STRIVING TO BRIDGE THE ECONOMIC GAP
JUNE 18, 2000 -
THE STAR
To imagine that we could solve the problems of this magnitude
in one conference is, presumptuos. While the Global Knowledge
Partners (GKP) are putting drafts together for futher action,
half of the six billion people of the world are living in
abject and absolute poverty. On the other hand, there are
those who are celebrating in a "giddy mood of affluence"
having struck gold in the high-tech sectors.
Of course, when all are eyeing the "untold riches" in the
Internet "goldrush," the so-called old economy companies are
in the doldrums. Some have even abandoned the time-tested
backbone of the economies - the industries, the banks, the
power companies, the retailers and all other old- economy
companies.
In this crazy frenzy, many did not stop to ponder that some
Internet companies will not exist after the Internet stock
speculative mania ends.
It is no wonder that when we talk about the levels of
disparities, some have immediately concluded that to have a
computer with access to the Internet equals riches, while the
poor are those with no computers.
Should that be the case, all we need to do is to prov4,de
everyone with computers and bingo! the problems are solved.
Why then would our Prime Minister worry about transcending the
divide in a meaningful way?
Knowledge has always been power and wealth, provided it is
effectively applied and disseminated. The ICT revolution is
here, bringing with it a sea of change. Its impact on the
information and communication technologies is dramatic.
With it, globalisation is inevitable. So as not to be stranded
in the sea of change, in the true spirit of "Malaysia Boleh,"
Dr Mahathir has announced the K-Economy Master Plan,
Malaysia's second leap after Vision 2020 into the information
age that would transform Malaysia into a"knowledge-driven
economy.
For us to succeed, all Malaysians will have to be involved.
Fired by Vision 2020 the goal of becoming a fully developed
nation by 2020 - Malaysia is surely surging ahead in the new
Knowledge Economy.
To attract investors, we have built the Multimedia Super
Corridor (MSC), the high-tech Cyberjaya, and an excellent
infrastructure for IT-related investments. We even have the
MSC Bill of Guarantees as the Government's undertaking to
allow a free and uncensored flow of information into and out
of the country.
The PC Ownership Campaign was launched to create awareness and
to make ownership of computers easier for Malaysians. In line
with this, banks and finance companies have been urged to
provide more favourable financing.
The Government leads the way by providing PC loans at only 4%
interest. The withdrawal of Employees Provident Fund (EPF)
savings to buy computers has also been approved.
While the Government has a K-Master Plan, every Malaysian
should have a personal master plan to bridge the economic and
development gap, information and knowledge gap and the great
divide between those who are information and knowledge
empowered, and those who are information and knowledge
disenfranchised.
The problems of the "disenfranchised underclass" should be
addressed in tandem with the other disparities. We should not
disregard their contribution and the importance of maintaining
social and political harmony.
Remember the infamous French Revolution (1789-1799), an
example of a series of violent political and social upheavals
in France by the peasants who were depressed by the nobility
and inefficient agricultural methods.
Although there is now a padigm shift in the Information Age,
our fundamental needs have not changed. The peasants in France
were the poorest but that did not mean they were not starved
for knowledge - perhaps better agricultural method,
infrastructure and trading systems.
The tragedy was that the country went bankrupt and there was
rapid inflation after a series of wars. We can ill-afford this
type of catastrophe in our quest to transcend the divide.
In Malaysia, while the various parties are debating whether
urban school children should be provided with lockers in
school or just opt for laptops, there are orang asli children
who have to make do with ramshackle classrooms. Some have to
trek for miles to class, while others have waited in vain for
days for their buses to turn up.
On the other hand, there are those who are proactive and
benevolent. For example, a group of companies and
organisations (National IT Council, the Education Ministry,
the United Nations Development Programme, Mimos Bhd and
Automative Corporation (M) Sdn Bhd) have recently embarked on
a campaign to bridge the "digital divide" in Malaysia through
the introduction of the Mobile Internet Unit (MIU)
www.miu.nitc.org.my - a modest fleet of converted vehicles
equipped, with Internet-enabled computers.
The MIU visits non-mainstream schools to promote IT awareness.
There is also the Carlsberg Computer Education Fund 2000,
organised by the Federation of Chinese Associations Malaysia
and Carlsberg, to raise funds to help poor students pursue IT
careers.
The Lions e-Community Club of Cybercare (www.lion-cybercar.
orq) developed under the wings of the National IT Council aims
to connect children (from homes and orphanages) of the world
where they learn and share, care, love and lead each other
towards achieving infinite dreams and possibilities.
The Tun Razak Youth Leadership Awards programme and the Tun
Hussein Onn Renewal Awards programme are annual workshops
organised by the Malaysian Institute of Management, and
sponsored by the Konrad Adenauer Foundation, that prepare
national youths and mid- career Malaysians to lead and help
their community in bridging the knowledge and generation gaps.
The private and public sectors could do more, While the world
is shifting its paradigm, corporations need to unlearn the old
ways and relearn the new operatives that are essential for the
information Age. With the shift to K-Economy, it is now
crucial that the number of unskilled and low-knowledge workers
be reduced. Employees should be retrained, and management
policies and procedures realigned accordingly.
Moreover, we should be prepared to learn new management styles
because it has been widely predicted that with the progressive
ICT, face- to-face communication will be greatly reduced, In
time to come, the need for having. a large office space to
house the whole workforce may be eliminated.
With the new breed of knowledge workers, the traditional
method of staff training would be replaced by the usage of
multimedia, the Internet and websites. For corporations
wishing to have a strong and meaningful footing in the era
when dot-com companies are surging ahead, "change" is the
operative word for success.
Many successful multi-national companies claim that they
"think global, act local" in customising their business
models. Some have urged the Global Knowledge Partners to
"think local, act global."
However, in order to achieve the series of miracles to
transcend the present global divides, we look forward to a
time when all will "think global, act global."
* Eric C,K. Chan is an MIM course leader. He was a youth
participant at the GKII Conference and Malaysia's
KnowledgeMasterplan Congress. E-mail: ckchan@manage.edu.my
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