>> MIM Speaks
KEEPING UP WITH THE CHANGES
DEC 6, 1998 -
THE STAR
AMID the ongoing economic and financial turbulence that is now
threatening to engulf the world, several observations are
pertinent.
First is that the global economy is a reality; what happens
elsewhere will affect us. The devaluation of the Russian ruble
and its aftermath on the equity markets across the globe is a
case in point.
Second is the increasing obsolescence of skills. We thought we
could, fix the Asian crisis by contractionist policies a la
IMF, but these did not work for Thailand, Indonesia and South
Korea. We are now moving-towards expansionist policies a la
Keynesian economics.
We had already known that yesterday's skills would not be good
enough to take us to Vision 2020. Hence, we have prioritised
the education sector towards science and technology,
stimulated skills training via the Human Resource Development
Fund, and jump started our move towards the technological age
through the creation of the Multimedia Super Corridor.
As a consequence of skills obsolescence, accelerated by global
inter-connectedness, yardsticks of human competence need to be
measured by world standards of performance which are
continually being challenged.
It is' said that an engineer who graduated some eight years
ago and who has not updated himself will lose his competence
in the global market place; for a computer graduate, a much
shorter time of four years will render him obsolete.
The third observation, therefore, is that it is no longer a
luxury to engage. in continuous learning. Indeed it is a
condition for maintaining our effectiveness as a professional.
After all, a professional by definition is a person who
affirms one's skill or proficiency in the practice of a
vocation.
Among the closed professions, e.g. medicine, accounting and
law, professional practice is only available to persons who
have been qualified through study and internship. At one time,
all that is needed is to qualify to become a member of, for
instance, the Malaysian Institute of Accountants, pay the
necessary dues and observe the code of behaviour expected of
members, and from thence on be licensed to practice as a
public accountant.
This "club" environment is now changing for many professions.
There is recognition of obsolescence, of new knowledge and
competencies, and of the need for continuing renewal in the
expectation of delivering best professional practice.
For some professions, there is the further need for members to
accumulate sufficient credit units in professional development
over a given period of time. The mechanism is usually through
attendance at classes in a range of subjects with the need to
clock in a certain minimum number of hours a year.
While the world of the closed professions is endeavouring to
install a process of renewing its collective competency, the
open professions are exposed, with the result that the
standard of professional practice is enormously varied.
Take the case of the management profession. Anyone, with or
without qualification, can be a manager.
The universality of management renders it difficult to define
the boundaries of professional practice, and academic studies
in management are, under current curriculum, biased towards
knowledge acquisition rather than towards professional skills
development.
Despite the phenomenal growth of business and Management
studies at our universities and private colleges and the even
more phenomenal output of business and management literature,
most practising managers are quite illiterate on management
specifics.
Many can mouth concepts and explain jargons, but few are
actually practising these concepts or applying the tools they
have learnt. Unless useful knowledge is eventually translated
. into value-added
application, competency cannot be enhanced.
In a world of tumultuous change, we need to have the facility
to search for useful knowledge, frame it into application,
test it in our particular situation, modify as necessary and
reinforce what works.
Unlike medicine, management application is culture and
location biased, but we often seem to be taken in bathe
pronouncements of management gurus from a different dimension.
Professional development, then, is more than acquiring
knowledge. It has everything to do with the application of
knowledge so that a higher level of service is eventually
delivered. Examples of measurements of service delivery would
include the time taken, quality rendered and cost involved.
An individual practising manager needs to be nourished in the
con- text of widening his perspectives and his perceptions.
Unlike the closed professions in which career development is
towards specialisation, the management profession moves in
reverse track.
Managers begin as specialists in, say, sales and marketing and
move up the hierarchy towards general management. As he
progresses in his career, he has to understand and take
responsibility for areas in which he may not have had previous
experience in.
That is why the failure rate of first time general managers
can be disturbingly high. find that is why professional
development of specialists becoming generalists is so crucial
to the well-being of the organisation.
There are several pathways towards professional development.
One is through education. That is why the MBA is such a sought
after qualification. Another route is through training by
requiring the general manager-designate to attend a portfolio
of specially selected courses, particularly in areas outside
of his experience, generally with the purpose of preparing him
to assume the new responsibility.
But professional development should not be limited to
education and training. In any profession, the starting point
has to be member- ship of the relevant professional body,
whether legally mandated or by choice.
In the field of management, where membership is by choice, the
purpose of joining a management association is to first obtain
some sense of accreditation as a Fellow, Member, Associate or
Affiliate of, say, the Malaysian Institute of Management.
Flowing from this accreditation is the opportunity provided to
network through organised meetings, seminars and conferences
to share experiences, to learn from fellow professionals and
to enhance our understanding of the discipline.
A professional body normally offers the first port of call for
educational and training opportunities, access to library,
publications and other resources and contact with other
members with the objective of promoting, enhancing and
maintaining the highest standards of professional practice.
There is, in fact, a family of management-related professional
bodies to cater to different interests. Personnel managers
tend to join the Malaysian Institute of Personnel Management,
marketing managers have the Malaysian Institute of Marketing,
directors have the Malaysian Institute of Directors, while
those interested in the discipline of management in its
generic and most universal sense can opt for membership of the
Malaysian Institute of Management.
In a world of turbulent and extraordinary change we have to
compete from a position of knowledge. Often the first source
of relevant knowledge is best obtained from the professional
association we belong to.
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