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GETTING THE RIGHT MANAGEMENT READ
SEPT 14, 1997 -
THE STAR
By Azhari Karim
HAVE you ever thought of what our managers are reading to keep
up-to-date with today's burning management issues?
It struck me forcefully as I toured the serried shelves of
books and magazines, and the collectibles, at the recently
concluded Kuala Lumpur International Book Fair.
Perhaps this may not be the right place to look for good
management books or even magazines. For one thing, you cannot
browse at leisure. You are accosted by harried salesmen who
want you to buy or subscribe to their magazines. Usually, the
magazines do not count for much but the gifts that come with
the subscriptions are the main attraction.
For the serious management reader, a day at any bookshop in
the city is the best answer. As you enter, the top-selling
titles greet you. On the shelves you can find a whole
selection of the latest hardcovers and paperbacks. For the
more serious stuff, make your way to the shelf or cupboard
marked "Management."
You may find more books on management in the "Self
Improvement" section, "Autobiography" or "Biography" section,
and even the reference corner.
No wonder the manager with a yearn for good reading material
finds it impossible to get to the right title! I believe it
is partly because the word "management" has been defined in
different ways by different people.
Generally, most bookshops classify books according to
bestsellers, then the must-read titles, the serious titles
and, finally, the unclassifiable Self-Improvement section.
It is another story with the magazines. Most are kept under
wraps, in the same way that most other important books are
subjected to. But at least they are easily identifiable. In
them managers can hope to find mostly current news on
management trends and developments.
After buying and reading them, they are either thrown away or
stored to gather dust. Hopefully, the contents have been
chewed and digested by the buyers.
A more professional way of keeping yourself informed on
management nowadays is to understand the psychology of the
authors as well as the publishers. There must have been a
tacit understanding between the two to be business-like in the
marketing of the so-called books.
Many go for sales promotion through the distribution of
promo-literature. Others publish best-seller lists. Some can
access the Internet to get to know the latest titles
available.
There is a better way: Know your way around the
book-publishing trade. Ask ourselves what sells? There are
five categories of books that fetch better sales:
* Books that go against the tide. These are books that really
sell nowadays. They become bestsellers because they shock,
challenge the norm and thrive on man's penchant for stupidity
and unreason.
Titles like Dilbert's Future, Swim With The Sharks, Giants
Learn To Dance, Age of Unrea. The Empty Rain Coat are very
eye-catching.
* Success books. Publishers are running to bring out more of
such books. The reason is that success breeds success. There
is no shortage of soothsayers and gurus who can churn out
these books.
Many concentrate on problem solving, overcoming difficulties
and achieving one's full potential. Some come out with tried
and proven methods. Others present instant or canned recipes
for success.
Good examples of this genre are books on feng shui,
inspirational and motivational books by Schuller, Zigler and
Covey, new titles bearing such captions as "Dare to Fail."
* Books that titillate. In this category we can put the comic
strips, cartoons and the favourites, collections of sayings
and quotations. Then there are those that bear outlandish
titles such as the Idiot's Series, Bluff Your Way Series and
the veritable short-cutt books and how-to achieve-something
book in seven days or three months. Above all, cartoon-books
sell - Dilbert's again.
* Pocket book. All types of sales techniques have been used to
gross the sales of these books. Their titles cover the whole
range of management subjects including the latest fads and
trendy ideas.
The packaging is certainly the crowd-puller. Again, in tune
with the times, the books are usually in several Can-Version,
CD-Roms, audio, video tapes and other multimedia formats.
Titles under this category are those written by Zig Ziglar,
Charles Handy, Dale Carnegie, Bennis, Kotter, Gary Hamel, Tom
Peters, Peter Drucker, and the like.
* Books on the local scene. In this final category are books
covering topics of local interests such as the rise and fall
of local industries, biographies of local businessmen and
leaders, and the not-to-be-missed directory of companies on
the KLSE.
Such books are not cheap because they are almost always
published abroad. Support for local titles has been very
encour aging if we look at the titles brought out by a
well-known local publisher such as Malaysian Human Resource
Management and Going Glocal. There is also Quality From an
Islamic Perspective by another local publisher.
Under this category too are books spotlighting subjects
pertaining to other countries in the region, particularly
Asean.
The foregoing has been an attempt to get our managers to read
more and become better informed in their discipline as well as
on management generally. One sure way to achieve this is to
understand what is being sold and how they are being sold.
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