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KEEP UP WITH THE TIMES TO STAY AHEAD
JULY 06, 1997 - THE STAR
                                                                                                           
By Dr Tarcisius Chin                                                                                                                                  
                                                                                                                                                      
THE frontiers of knowledge are being extended at an                                                                                                   
astonishing rate. Commercial applications ion base d on new                                                                                           
knowledge are being introduced with increasing frequency. We                                                                                          
have moved from video cassettes to laser discs to compact                                                                                             
discs to video discs in a short span of less than 10 years.                                                                                           
                                                                                                                                                      
The march of technology - and its spin-offs of new products                                                                                           
and processes - is only part of the global expansion of                                                                                               
knowledge. Practically all spheres of human knowledge are                                                                                             
touched by change and its consequenees.                                                                                                               
                                                                                                                                                      
An engineer can become obsolete within eight years if he does                                                                                         
not update himself; for the computer specialist, the rate of                                                                                          
obsolescence is doubled. All professions and disciplines are                                                                                          
caught in a web of exciting new discoveries and possibilities                                                                                         
as well as painful obsolescence and irrelevance.                                                                                                      
                                                                                                                                                      
For a country aspiring to be developed, the key to fulfilling                                                                                         
Vision 2020 is our competitiveness. With globalisation and                                                                                            
ready access to information, we simply have to be able to                                                                                             
outperform other countries. tries . World-class standards and                                                                                         
benchmarks will have to be our yardsticks.                                                                                                            
                                                                                                                                                      
Can we raise our competencies to compete effectively in the                                                                                           
international marketplace? We have a habit of trumpeting small                                                                                        
achievements. The danger is complacency.                                                                                                              
                                                                                                                                                      
Malaysia Boleh is a good rallying point but deeds must match                                                                                          
spirit. As a larger proportion of the population moves into an                                                                                        
economic comfort zone, it is so easy to be lulled into a sense                                                                                        
of well-being and to drop our guard.                                                                                                                  
                                                                                                                                                      
Competencies can only be gained through hard work. It takes                                                                                           
six years to train a doctor and several more years to qualify                                                                                         
as a specialist. To be on top of the discipline, the                                                                                                  
specialist has to continue to learn, to be familiar with the                                                                                          
latest medical breakthroughs and innovations, to gain clinical                                                                                        
experience and to contribute to research.                                                                                                             
                                                                                                                                                      
It is the same for the management profession. One advantage is                                                                                        
that the essence of management is timeless.  "Deciding what to                                                                                   
do and getting it done through others" was as much a challenge                                                                                   
in the construction of the Egyptian Pyramids or the Great Wall                                                                                        
of China as it is in installing the Multimedia Super Corridor.                                                                                        
                                                                                                                                                      
But the technology of going about it has changed enormously.                                                                                          
Human labour is now replaced by IT and human creativity.  And                                                                                         
human creativity will continue to seek ways of creating the                                                                                           
future more imaginatively, more purposefully and more                                                                                                 
productively.                                                                                                                                         
                                                                                                                                                      
The literature on management has witnessed distinctive shifts                                                                                         
through time.  Much of it relates to new approaches, new                                                                                              
techniques and new philosophies.                                                                                                                      
                                                                                                                                                      
Calls for a return to basics have been made over the decades,                                                                                         
to be responded by yet another new management thought.  There                                                                                         
are plenty of management gurus, doctors, witch-doctors and                                                                                            
even quacks who have spun the latest management ideas.                                                                                                
                                                                                                                                                      
If competitiveness is the name of the game, our managers need                                                                                         
to be informed about what's going on in the world of                                                                                                  
management as a discipline.                                                                                                                           
                                                                                                                                                      
We need to know what works; we need to have insights into the                                                                                         
forces that help people co-operate and pull together for a                                                                                            
common purpose; we need to learn from failures.                                                                                                       
                                                                                                                                                      
Being a manager is not a destination; it is a journey that                                                                                            
demands responsibility and accountability Part of the                                                                                                 
responsibility requires us to be fully aware of the                                                                                                   
movements-in management thinking so that we can be proactive                                                                                          
and contribute effectively towards wealth creation and the                                                                                            
betterment of society.                                                                                                                                
                                                                                                                                                      
Keeping abreast of management thinking can be done in three                                                                                           
ways:                                                                                                                                                 
                                                                                                                                                      
First is for the manager to submit himself to continuing                                                                                              
education. The.  popular route has been to pursue an MBA                                                                                              
degree. But the commitment is substantial, and not all                                                                                                
fast-paced managers can spare the time for this pursuit.                                                                                              
                                                                                                                                                      
The second option is informal, to keep up with readings and                                                                                           
attend the occasional course or seminar. Unless this is                                                                                               
guided, at best this can turn out to be a hit-and-miss affair.                                                                                        
                                                                                                                                                      
Route three is through the world of professional exchange in                                                                                          
which opportunities are provided to interact with other                                                                                               
practising managers or management thinkers so that we are at                                                                                          
least, acquainted with the crucial issues of concern and how                                                                                          
other organisations are managing.                                                                                                                     
                                                                                                                                                      
One neglected but quite powerful professional exchange is the                                                                                         
management conference which usually provides an update of the                                                                                         
contemporary problems and issues facing management and the                                                                                            
solutions adopted by organisations.                                                                                                                   
                                                                                                                                                      
In a compressed period of one to three days, the ABCs of                                                                                              
today's management concerns are exposed by selected experts.                                                                                          
Not as taxing as a degree course and not as rudderless as                                                                                             
private readings, taking part in a l management conference is                                                                                         
one quick way of getting an update on the world of management                                                                                         
and the emerging demands on the manager.                                                                                                              
                                                                                                                                                      
The Malaysian Institute of Management is organising its annual                                                                                        
management conference on July 15 this year with the theme                                                                                             
Managing in the 21st Century - The Making of the New Manager.                                                                                         
                                                                                                                                                      
Several leading management practitioners will discuss issues                                                                                          
of leadership and technology and will narrate the experiences                                                                                         
of their organisations in winning the Management Awards of                                                                                            
Asia.                                                                                                                                                 
                                                                                                                                                      
A more regional-based management conference organised by the                                                                                          
Asian Association of Management Organizations will be held in                                                                                         
Perth, Australia, from Oct 19 to 22,1997.                                                                                                             
                                                                                                                                                      
It boasts a panel of distinguished speakers, including Peter                                                                                          
Drunker. Jay Conger and Barry Posner, and a varied list of                                                                                            
Asian and Australian management thinkers and practitioners.                                                                                           
                                                                                                                                                      
Those interested in taking Route three to update their                                                                                                
management knowledge can find out more about the two                                                                                                  
conferences from the Membership Services Unit of MIM (03-264                                                                                          
5255, fax 03-244 9319).                                                                                                                               
 

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