TITLE : MAKING IT HAPPEN: MANAGING PERFORMANCE AT WORK. *

 
 
FOREWORD
...vii
 
CHAPTER 1  PERFORMANCE AND PEOPLE: AN INTRODUCTION               ...1
 
CHAPTER 2  A PERFORMANCE EQUATION                                ...11
 
CHAPTER 3  WHAT'S THE JOB? (ROLE CLARITY)                        ...23
 
CHAPTER 4  CAN I DO IT? (COMPETENCY)                             ...39
 
CHAPTER 5  WHAT DO I DO IT WITH? (ENVIRONMENT)                   ...53
 
CHAPTER 6  IS IT RIGHT? (VALUES)                                 ...81
 
CHAPTER 7  WILL I LIKE IT? (PREFERENCE FIT)                      ...91
 
CHAPTER 8  WHAT'S IN IT FOR ME? (REWARDS)
...105
 
CHAPTER 9  TAKING IT FORWARD (PERFORMANCE PLANNING)
...115
 
INDEX
...125