TITLE : TEAM PLAYERS AND TEAMWORK: THE NEW COMPETITIVE BUSINESS STRATEGY.

 
Preface  xiii
 
The Author  xxi
 
1. Team Players: The Key to Organizational Success  1
 
Change as the Norm  Complexity as the Norm . Productivity, Use of
Resources, and Problem Solving . Quality Products and Services .
Creativity and Innovation
 
2. What Makes a Team Effective or Ineffective  16
 
Teamwork: Lessons from the Past . A New Model of Effectiveness . The
Ineffective Team . Signs of Trouble . Building Your Team
 
3. Effective Team Players  61
 
The Concept of Personal Style . Team-Player Styles . Contributor .
Collaborator . Communicator . Challenger . Team-Player Actions
 
4. Ineffective Team Players  88
 
The Cost of Ineffective Team Players . The Ineffective Contributor .
The Ineffective Collaborator . The Ineffective Communicator . The
Ineffective Challenger . Dealing with the Ineffective Team Player When
It Is You . Dealing with the Ineffective Team Player When It Is
Someone Else
 
5. Team Players as Team Leaders  99
 
The Contributor as Leader . The Contributor Leader: The Downside . The
Collaborator as Leader . The Collaborator Leader: The Downside . The
Communicator as Leader . The Communicator Leader: The Downside . The
Challenger as Leader . The Challenger Leader: The Downside . Personal
Development Planning for Team Leaders . Successful Team-Building
Strategies for Team Leaders
 
6. Adaptive Team Players  113
 
Forming . Storming . Norming . Performing . How Team Players Adapt to
Team Development
 
7. Analyzing Your Team's Strengths and Weaknesses  127
 
Stages and Styles: The Right Mix at the Right Time . The Goal: Style
Diversity . Style Overload . Missing Perspectives . How to Analyze
Your Team
 
8. Developing a Team-Player Culture  136
 
Current Methods . Recommended Strategies . Other Methods to Encourage
and Reward Team Players . Rx for the Development of a Team-Player
Culture
 
9. Challenges for Teams and Team Players  148
 
The Executive Challenge . The Management Challenge . The Human
Resources Challenge . The Training and Development Challenge . The
Personal Challenge
 
Resources: Tools for Developing Teams and Team Players
 
A. Team-Development Survey  155
B. Team-Development Survey: Summary and
   Action Planning Guide  158
C. Team-Player Survey  159
D. Team-Player Styles  164
 
References  165
Index  171