TITLE : TEAMS, TEAMWORK & TEAMBUILDING: THE MANAGER'S COMPLETE GUIDE TO TEAMS IN ORGANISATIONS.

 
CONTENTS
 
Preface
Introduction
 
TEAMS IN ORGANISATIONS
 
1 The Modern Setting for Teams  17
Teams and the changing environment
Defining a team
Summary
 
2 Types of Organisational Teams  29
Team types
Top management teams
Mid-management teams
Project teams
Working groups
Summary
 
3 Effective Teams and Their Performance  45
Characteristics of effective teams
Purposes and benefits of using teams
Performance
Summary
 
4 Team Development  67
Organisation development
Teambuilding
Research into team development
Problems with team development
Intra- and inter-team development
Outdoor management development
A multidimensional model
Force field analysis
Other frameworks
Diagnosis
Interpersonal teambuilding efforts
Summary
 
THE INDIVIDUAL TEAM MEMBER
 
5 Motivation  99
The concept of motivation
Motivation and teams
Understand
Accept
Identify
Act
Motivation strategies
Other motivation factors
Commitment
Attitudes
Summary
 
6 Using Individual Resources  135
Abilities and skills
Adult learning
Participation
Summary
 
THE TASK
 
7 Goals and Targets  149
Team goals
Target management
Benefits and drawbacks
Writing target statements
Summary
 
8 Tackling Team Tasks Systematically  167
A scheme
Define
Draw
Discuss
Decide
Detail
Discharge
Dissect
Using the scheme
Summary
 
THE TEAM
 
9 Team Leadership  193
Leadership: an elusive concept
Theories of leadership
A comprehensive approach
Team leader roles
Team leader skills
Team leader styles
Developments in understanding leadership
Summary
 
10 Team Roles  227
Roles in teams
The basic premise of team roles
Team roles: descriptions
Assessing role preferences
The ideal team
Constructing the team
Developing team members' roles
Related issues
Summary
 
11 Communication and Relationships  267
Communication
Feedback
Coaching
Interpersonal relationships
Trust and openness
Summary
 
12 Influence  281
Power and influence in the team setting
Influencing team members: strategies
Appropriate strategy selection
Strategy preferences
Successful influencing
Sustaining influence
Summary
 
13 Team Conflict  303
Conflict
Types of conflict
Causes of conflict
Dealing with people-initiated conflict
Inter-group conflict
Dealing with team-initiated conflict
Summary
 
14 Team Problems and Decisions  323
Types of decisions
The decision-making process
Decision-making conditions
Decision-making models
A structure for decision making
Problem identification
Moving on
Criteria for team involvement
Consensus
Dissent and criticism
Generating options and selecting
Creativity in decision making
Evaluating or analysing alternatives
Making the decision
Clarity about decision responsibilities
Summary
 
15 Team Meetings  379
Meetings
Types of mcetings
Purposes
Poor team meetings
Effective team meetings
Summary
 
16 Other Issues  393
Responsibility
Coordination
Cooperation
Competition
Cohesiveness
Norms
Values
Conformity
Team size
Membership
Summary
 
THE ORGANISATION
 
17 Organisational Support for Teams  417
Structure and integration
Climate
Overall organisational support
Support for team development
Rewards
Summary
 
18 Cultural Considerations  431
Organisational cultures
Impact of national cultures
Power distance and uncertainty avoidance
Summary
 
TEAM GROWTH AND DEVELOPMENT
 
19 Phases of Development  445
Four growth stages
Groupthink
Overcoming groupthink
Team development at different phases
Summary
 
Conclusion  461
Bibliography  465
Index  477