| TITLE : TEAM-BASED ORGANIZATIONS: DEVELOPING A SUCCESSFUL TEAM ENVIRONMENT. |
I Teams 1 What Constitutes a Team? 1 Team-Based Organizations 2 Origin of Team-Based Organizations 2 Why Team-Based Organizations? 3 Advantages and Problems 7 Keys to Success 9 Summary 12 2 Are Teams Right for Your Organization? 13 Team Analysis 14 Determining the Advantages of Teams 18 Issues That Make Organizing around Teams Difficult 20 Summary 21 3 Types of Teams 23 Teams and Participation 24 Team Autonomy 26 Why Increase Team Autonomy? 31 Summary 33 4 Organizational Support for Teams 35 Team Foundation 35 Organization Philosophy 37 Organizational Structure 40 Systems 44 Policies 47 Skills 49 Summary 49 5 Getting Started 51 Identifying a Core Group 53 Developing Understanding 54 Management's Concerns 56 Overcoming Resistance 57 Limits to C hange 59 Union Involvement 60 Employees' Role 64 The Role of Policy 65 Guidelines/Ground Rules 66 Determining Where to Start 67 Readiness Planning 71 Summary 78 6 Organization Evolution 79 Design a New Organization or Evolve 79 Parallel Organization 81 Steering Committee 88 Implementation Committee 93 Linkage of Committees 95 Committee Teamwork 96 Summary 97 7 Designing a Team-Based Organization 99 Design Team Charter 100 Design Team Role 101 Design Team Membership 102 Sequence of Tasks 102 Analysis of Technical System 103 Boundary Determinants 107 Analysis of Social System 110 Planning for Teams 116 Core Group Role 118 Summary 119 3 Training 121 Start-Up 123 Trips to Other Companies 125 Coordinator 125 Team Leader 126 Orientations 127 Teamwork 128 Job Skills 129 Mixing Levels 129 Timing 130 Making Learning a Way of Life 130 Summary 131 9 Leading a Team-Based Organization 133 One-on-One Manager 135 Team Leader 135 Team Boundary Manager 136 Team Leadership Continuum 136 Analyzing Your Leadership 139 Interface with Larger System 139 Coordinator 141 Learning Curve 142 Resources and Expansion 143 Perpetuating (Becoming a Way of Life) 144 Recognizing Teamwork 145 Documentation 145 Providing Time and Opportunity 146 Feedback and Replanning 147 Timetables 149 Summary 150 Appendix 152 Coordinator's Qualifications 152 Coordinator's Responsibilities 152 Facilitator's Responsibilities 153 Employee Participation Interview 153 10 Keys to Success 155 Organizational Goals and Change Strategy Congruence 155 Management, Union, and Employee Support 156 Leadership 158 Planned Adaptive Approach 158 Knowledge and Skills 159 The Future of Teams 159 Teams-A Continuous Process 161 Index 163