TITLE : SECRETS OF SUCCESSFUL LEADERSHIP AND PEOPLE MANAGEMENT, THE.

 
1 So just get out there and manage  1
As a scene-setter, a management horror story
- something on how managers are made -
management styles: the autocrat; the laissez
faire merchant; the paternalistic manager; the
democrat; the management fraud; the
consultative-cum-participative manager.
Workbox Number 1 (for the super-keen!)
 
2 But am I really like that?  21
A management questionnaire- a spot of
candid introspection on your personality - an
analysis of the responses to the questionnaire -
drawing the strings together on aspects of
your personality.
Workbox Number 2
 
3 Now, what are they really like?  40
A questionnaire on your knowledge of your
subordinates - the tactical advantages of
Nosey Parker management - comments on the
questionnaire - the dreaded blacklist of bad
performers: dealing with poor performers and
offenders; recognizing odd-ball personalities-
motivating for results.
Workbox Number 3
 
4 It's the job that counts  59
Why job descriptions?- job analysis and job
descriptions in some detail - the employee
specification-job evaluation - the
identification of training needs - something on
planning training and training methods-
training evaluation - job enrichment - pay
systems - suggestion schemes.
Workbox Number 4
 
5 Garbage in - and, yes, garbage out  79
Planning delegation - some delegation
clangers-how best to get things done:
instructing; allocating; consulting - the twin
perils of underdelegation and overdelegation.
Workbox Number 5
 
6 Run a team, not a prison camp  94
Salutary storytime: the deadly tale of the new
broom and the fable of the ever-open door -
the secrets of moulding them into a team, and
what is bound to happen if you don't.
Workbox Number 6
 
Recommended reading   117
 
Additional response columns for Chapter 2  118
 
Panic index  126