| TITLE : SALES PROMOTION: HOW TO CREATE AND IMPLEMENT CAMPAIGNS THAT REALLY WORK. |
Contents Introduction................................................9 1. The Promotional Mix......................................11 The extent of sales promotion 11; The marketing context 14; Five promotional tools 16; Defining sales promotion 17; Three promotional benefits 18; Proud to offer extra benefits 19; Reasons for extra benefit offers 21; A tactical approach 22; A strategic approach 23; Summary 24 2. How to Devise a Promotion................................25 The brief 25; Identifying the task 26; Setting the objectives 26; The target 36; Setting the budget 36; Identifying the key factors 39; Evaluation criteria 40; The mechanics available 40; Summary 43 3. Offers That Sound Great But Cost Little...................44 Free rooms in the UK 44; Free rooms overseas 46; Holiday vouchers 47; Free accommodation 49; Discount coupons 50; Million pound competitions 51; Free film promotions 53; Insurance offers 54; Summary 56 4. Getting Someone Else to Pay...............................57 Identifying a joint market 57; Planning principles 58; Identifying likely partners 59; Identifying mutual needs 61; Types of joint promotion 62; Summary 67 5. Being Creative With Price.................................68 Determining the price 69; Immediate discounts 71; Delayed discounts 73; Coupons 76; Summary 81; Notes for guidance on coupons 81 6. Being Creative With Finance...............................84 An old promotional tool 84; Generic credit cards 85; Branded credit cards 86; 0 per cent finance deals 87; Summary 90 7. Profiting From Gifts and Premiums.........................91 Putting across your identity 91; Cost versus perceived value 95; Premium promotions 96; Immediate free premiums 96; Delayed free premiums 98; Self-liquidators 101; Profit-making promotions 103; Shell catalogues 104; Gift or bribe? 104; The tax position 105; Summary 106 8. Profiting From Charities and Sponsorship...................107 Finding out what they want 107; Selecting the market 108; Types of promotion 110; Summary 111 9. Profiting From Prize Promotions............................112 The four types of prize promotion 112; Competitions 114; Free draws 120; Lotteries 122; Games 122; Summary 123 10. Profiting From Incentives.................................124 Incentives and motivation 124; Structuring an incentive 126; Choosing the benefit 128; Communicating the incentive 128; Summary 129 11. Every Business Can Use Sales Promotion....................131 Retailing 131; Industry 133; Services 134; Summary 136 12. How to Implement a Promotion..............................137 Stage 1. Brainstorming 137; Stage 2. Outline development 139; Stage 3. Detailed development 143; Contracts 145; Summary 145 13. DIY or Agency?............................................146 The sales promotion agencies 147; Choosing an agency 149; Developing a relationship 152; Giving the brief 153; What it costs 153; Support services 154; Summary 155 14. Doubling the Impact at No Extra Cost......................156 Defining creativity 156; How to be creative 157; Creativity in practice 158; Summary 159 15. Research and Evaluation...................................160 Research objectives 160; Desk research 164; Field research 166; Market testing 167; Summary 167 16. Legal, Decent, Honest and Truthful........................168 The Code of Practice 168; The legal framework 169; Other guidelines 170; How to check a promotion 172; Summary 173; The British Code of Sales Promotion Practice 173 17. Notes and Bibliography....................................193 18. Useful Addresses..........................................196 Index.........................................................199