TITLE : MAKING MERGERS WORK: A GUIDE TO MANAGING MERGERS AND ACQUISITIONS.

 
CONTENTS
 
1 Cutting the High Cost of Mismanaged Mergers  1
 
The Failure Rate in Today's Merger World. The Cost of Lost Talent. The
Financial Damage of Lost Productivity. The Price Tag on Loss of
Competitive Position. The Expense of Union Problems. The Cost
of Miscasting People. Coaching Points.
 
2 Getting in Touch with Merger Problems  14
 
Failure to Recognize Problems. Disregard for Problems. Denial of
Problems. The Management Hot Seat. Action versus Words. Coaching
Points.
 
3 Avoiding the Most Common Management Mistakes	28
 
Violation of Expectations. Coaching Points. Crisis of Leadership.
Coaching Points. Moving Too Slowly. Coaching Points. Fixing Things
that Ain't Broken. Coaching Points. Undercommunicating and Losing
Touch. Coaching Points.
 
4 Managing Employees through the Three Merger Stages  50
 
Stage 1: Shock and Numbness. Stage 2: Suffering.
Stage 3: Resolution. A Four-Step Process for Dealing with Loss.
Coaching Points.
 
5 Managing Resistance to Change  61
 
Where Resistance Comes From. How People Resist. Steps toward
Overcoming Resistance to Change. Coaching Points.
 
6 Managing the Team-Building Process  77
 
Stages of Team Development. The Team-Building Process.
 
7 Managing Differences in Corporate Culture  94
 
Corporate Culture: The Organization's Personality. The Difficult Task
of Culture Change. The Time Window for Change. The Impact of Mergers
on
Corporate Culture. Managing Cultural Conflict. Coaching Points.
 
Epilogue 106
Index  107