TITLE : TAKING THE STRAIN: MANAGING STRESS AT WORK.

1 The Nightmarish Nature of the Beast  1
So you think you've got troubles?-New wealth, social
upheaval-and horrific stress-The modern causes of
stress-A pause for thought-What exactly happens when
we undergo stress?
 
2	Looking Between the Ears  17
Stress is a dirty word-Emotional stress-The business of
cause and effect-Now we know the depth, it's time to
jump in.
 
3 They Call 'em Psychosomatic-But, By Golly, They Hurt  35
The Black Museum of psychosomatic disorders: seven case
studies of the beast at work.
 
4 Come On, Let's Evaluate the Situation 53
A questionaire on personal stress-Candid comments on the questions.
 
5 The Dreadful Business of Passing It On  73
The wilful manager-stressmonger-The involuntary
manager-stressmonger.
 
6 Just Let Him Say Another Word . . .73
Big Chief Sitting Bull and his pressures of office-Stress and
the line manager.
 
7	Stress and Special Occasions  99
Public speaking-The job interview-Dealing with reporters
-Appearing as a witness in court-Reprimanding a
subordinate-Appraisal-interviewing a subordinate-
Coping with a retirement presentation.
 
8 The Twin Ogres of Unemployment and Retirement 119
At the stroke of a pen-The initial slough of despond-
Getting into the fray-Retirement-adventure or abyss?