TITLE : SECRETARIAL PROCEDURES & ADMINISTRATION. 7TH ED.

 
PART 1	THE SECRETARIAL PROFESSION  3
 
Chapter 1 The Role of the Secretary
Chapter 2 The Secretary in the Office Environment
Chapter 3 The Secretary's Public Relations Duties
 
PART 2	WORD PROCESSING: TYPING, COPYING, AND DUPLICATING  69
 
Chapter- 4 Word Processing Equipment and Supplies
Chapter- 5 Secretarial Typing
Chapter- 6 Reprographics
 
PART 3	WORD PROCESSING: WRITTEN COMMUNICATIONS  155
 
Chapter 7 Mail Responsibilities
Chapter 8 Taking and Giving Dictation
Chapter 9 Quality Transcription
Chapter 10 Composing Assignments
 
PART 4	WORD PROCESSING: TRANSMITTAL SERVICES   233
 
Chapter 11 Postal and Shipping Services
Chapter 12 Basic Telephone and Telegraph Services
Chapter 13	Special Telephone and Telegraph Services
 
PART 5	ADMINISTRATIVE SUPPORT SERVICES:MANAGEMENT OF RECORDS  311
 
Chapter 14 Records Control
Chapter 15	Alphabetic Indexing
 
PART 6	ADMINISTRATIVE SUPPORT SERVICES: ASSISTING
		WITH TRAVEL AND CONFERENCES  365
 
Chapter 16 Handling Travel Arrangements
Chapter 17	Expediting Meetings
 
PART 7	ADMINISTRATIVE SUPPORT SERVICES: ORGANIZING
		BUSlNESS DATA  425
 
Chapter 18 Computer Technology and Communication
Chapter 19 Collecting Business Information
Chapter 20 Presenting Statistical Information
Chapter 21 Assistance with Reports, Procedures
           Writing, and Publications
 
PART 8	ADMINISTRATIVE SUPPORT SERVICES: FINANCIAL
		AND LEGAL ASSISTANCE  511
 
Chapter 22 Banking Responsibilities
Chapter 23 Investments and Insurance
Chapter 24 Payroll and Tax Records
Chapter 25 Producing and Processing Legal Papers
 
PART 9	YOUR PROFESSION: PLACEMENT, ADVANCEMENT,
		AND SUPERVISION  607
 
Chapter 26 Selecting the Right Position
Chapter 27 Planning for a Professional Future
Chapter 28	Fulfilling Your Administrative Role
 
PART 10 REFERENCE GUIDE  687
 
Abbreviations
Capitalization
Numbers
Plurals and Possessives
Punctuation
Usage: Words and Phrases
Words: Coined; Compound; Division; Foreign
Communications Guide
Postal Guide
 
Index  751