TITLE : TEAM BUILDING: ISSUES AND ALTERNATIVE. 2ND ED.

PART I WHAT TEAM DEVELOPMENT IS ABOUT 1
1 Teams Are Everywhere 3
The Family Team 5
Other Teams 5
 
2 Emergence of the Team Idea 7
Group Concepts in Management 9
 
3 Team Building: How the Concept Has Matured 20
Problems in the "Family Group" 21
From Social Interactions to Task Processes 22
Understanding Team Variation 23
Teamwork 24
Variations in Team Size 25
New Variations of Team-Building Applications 27
 
PART II PREPARING A TEAM-BUILDING PROGRAM 29
4 Is Team Building Needed?: Making a Diagnosis 31
Case A: The HLW Department 31
Case B: The R&D Department 33
Case A and Case B Considered 35
Diagnosing the Organization's Need for Team Development 36
Identifying Problems 39
Team Development as a Change Strategy 46
 
5 Planning the Initial Team-Building Program 48
Team Development as a Data-Gathering, Diagnostic,
Action-Planning Process 49
Length and Location of Prograrn 51
Use of a Consultant 52
The Roles of the Manager and the Consultant 52
The Team-Building Cycle 53
The First Team-Building Session 58
 
6 Design Options: An Overview 65
Preparation 67
Start-up Phase 68
Group Problem-Solving and Process-Analysis Phase 76
Interpersonal, Subunit, and Group Feedback Phase 80
Action-Planning Phase 82
Follow-up Phase 83
Illustrative Case: WMBA and Channel 12 84
 
7 Follow-up: What Happens after the Team-Building Session 88
 
PART III APPLICATIONS OF TEAM DEVELOPMENT 95
 
8 Developing the New Team 97
The Effective Committee 98
Design for a New Committee Team 100
New Teams in Action 106
 
9 Conflict Problems in the Ongoing Team 109
The Role-Clarification Model 109
Planning 110
Program Design 111
Meeting Design 112
The Team in Conflict 115
Negotiating Agreements 116
 
10 Revitalizing the Complacent Team 119
Problems on a New Job 119
Diagnosis 121
Design Elements 126
 
11 Reducing Interteam Conflict 131
Diagnosing the Problem 132
Designing the Solution 132
Discussion 136
Conclusions 137
 
PART IV SPECIAL ISSUES AND OPPORTUNITIES
FACING TEAMS TODAY 139
 
12 Overcoming Unhealthy Agreement 141
The Abilene Paradox 141
Symptoms of the Problem 145
Team Development Around the Crises of Agreement 148
Format Possibilities for Agreement-Management
Team-Development Sessions 149
Preventing Future Trips to Abilene 152
 
13 People Problems in Teams 154
When the Boss Is the Major Problem 155
Two-Party Conflicts 158
 
14 When Team Building Should Not Be Used 162
Should Everyone Use Team Building? 162
Some Cautions in Team Building 166
 
15 The Future of Team Building 168