| TITLE : FAIR EMPLOYMENT INTERVIEWING. |
One Interviewing: An Introduction 1 Two The Interviewer's Role 5 Three The Application 11 Analysis of Application Information Danger Signals Four Reference Checks 27 Purpose Sources of Investigation Types of Checks Mechanics of the Telephone Check Five Interviewing 39 Constructing Questions from Job Requirements Job Description Digression Elaboration Techniques Selective Focusing Probing for Negative Information Six Illegal Information 51 Areas to Be Aware of and Questions Not to Ask The Hidden Agendas in Interviewing Tough Questions Seven From Reception Room to Selection 69 The Personnel-Office Environment The Interviewer's Personal Impact Interviewing Procedure Eight Personnel Correspondence 85 Open Letters Hire Letters Reject Letters Management-Trainee Correspondence Miscellaneous Letters Nine Recruitment Sources 97 Standard Recruitment Sources Special Recruitment Methods Walk-Ins Minority Recruitment Ten Equal Employment Opportunity: The Law 107 Title VII of the Civil Rights Act of 1964 Supreme Court Decisions The Equal Employment Act of 1972 The Age Discrimination Act of 1967 The Equal Pay Act of 1963 Guidelines on Discrimination Because of Sex, National Origin, or Religion The Commission's Procedure for Processing Charges Regulatory Agencies Record Retention Court-Ordered Remedies Alien Requirements Alien Forms Required