| TITLE : TRUTH ABOUT MIDDLE MANAGERS, THE: WHO THEY ARE, HOW THEY WORK, WHY THEY MATTER. |
Preface and Acknowledgments vii 1 Introduction 1 What's happened to middle managers? 2 New Realities 17 The shifting context of middle management 3 Middle Management by the Numbers 43 What do the data show? 4 The Changing Role of Middle Management 61 What's New at Work? 5 Careers in the Middle 93 Climbing the ladder or not 6 Shifting Commitments 117 Where Do Loyalties Now lie? 7 Middle Management 151 Today and Tomorrow Notes 173 Index 183 About the Author 189