| TITLE : WHEN PROFESSIONALS HAVE TO LEAD: A NEW MODEL FOR HIGH PERFORMANCE. |
TABLE OF CONTENTS Acknowledgments ix Introduction xiii 1.From Virtual Management to Highly Demanding Clients: Why A Fresh Leadership Approach is Mandatory 1 2.The Integrated Leader: Beyond the Producer-Manager Model 13 3.Professional Service Firms: A Breed Apart 43 4.Product Intensive Professional Services: Moving from Practice to Product 69 5.Practice Segmentation: Defining Your Market 87 6.The Strategic Imperative: Aligning Business Talent and Organization 121 7.The High Need for Achievement Personality: Motivating, Retaining and Developing Your Talent 147 8.The Essential B Player: The Heart and Soul of an Organization 171 9.The Challenge of Connection: Connecting the Firm to the Future 187 Notes 209 Index 213 About the Authors 231