| TITLE : FRANCHISING: PATHWAY TO WEALTH CREATION. |
Introduction XV
Chapter 1 Franchising as Entrepreneurship 1
Franchising 2
What It Means to Be Entrepreneurial 3
Franchising: Small and Big Business 4
Modeling Entrepreneurship 5
Opportunity Recognition: Market Structure
and Competition 10
Opportunity Recognition: Market Size 10
Opportunity Recognition: Margin Analysis 12
Resource Marshaling: The Establishment of the Service
Delivery System (SDS) 12
The Entrepreneurial Team 14
Conclusion 15
Endnotes 16
chapter 2 The Franchise Relationship Model 17
The Customer: How Does Opportunity Recognition
Work in Franchising? 19
Establishing the Service Delivery System (SDS):
How Does the FRM Provide a Framework
for Marshaling Resources? 20
Transaction Analysis: In the Franchise Relationship,
How Are Responsibilities of the Franchisor
and Franchisee Allocated? 22
Financial Structure: What Is the Financial Model
of the Franchise Concept? 24
Agency Issues: How to Find the Right Franchise Partner 25
Relational Dynamics: How Are Tasks Best Monitored? 27
Information Systems 28
The Dynamics of the Franchisee-Franchisor Relationship:
How Does the Franchise Entrepreneurial Alliance Adjust
for Changes in the Market? 30
Conclusion 31
Endnotes 32
Chapter 3 The Wealth-Creating Power of Franchising 33
Understanding the Motivations of an Entrepreneur
to Become a Franchisor 34
Franchise Risk Profile Template: An Introduction 35
Agency Problems and Administrative Efficiency 36
Buy a franchise, or launch a standalone? 40
How Do Franchisors Determine the Amount of Franchisee
Fees and Royalties? 41
Size and Risk Management 42
Balancing Company and Franchised Outlets 44
Resource Constraints 45
Franchise Disclosure: An Insight Individual Franchisor
Health and Wealth 45
License Agreement: How the Franchise Shares
Responsibilities and Wealth 46
Key Factors in the Franchise Relationship 48
Public Capitalization: An Expanded View of the
Franchise Company 49
Conclusion 50
Endnotes 50
Chapter 4 Service Delivery System and Real Estate 51
The Basics of Real Estate 53
Platform for Service Delivery System and Influence of
Buyer Behavior 53
Purchase Behavior Quick Screen 56
How to Select Real Estate. 56
The X Factors of Site Selection 63
How to Value Real Estate 64
Construction 67
Financing Alternatives 67
Leasing Issues and Potential Traps 71
Advantages of Real Estate Ownership 72
Lowering the Cost of Capital 73
Allocating Risk 75
Conclusion 75
Endnotes 76
Chapter 5 Selecting and Monitoring Franchisees 77
Selection and Monitoring: Franchising's Dual Challenge 77
The Tolerance Zone 79
Monitoring and Controlling Execution of the SDS 82
Monitoring Methods 84
Monitoring and Controlling Financial Reporting 87
Creating a Feedback Loop 89
Conclusion 90
Endnotes 91
Chapter 6 The Service Delivery System and Marketing 93
Why is Marketing Important in a Franchise? 94
What are the Forms of Marketing in Franchising? 95
Local Marketing 96
Regional Advertising 97
National Advertising 98
Supplier Cooperative Advertising 99
Production of Marketing Materials 101
An Overview of Marketing and the License Agreement 102
Potential Marketing Problems 103
Marketing and the Free Riding Risk 104
Conclusion 104
Endnotes 105
Chapter 7 Transaction Analysis 107
Using Transaction Analysis to Improve
the Service Delivery System 108
Support Systems and the Franchisor-Franchisee
Relationship 110
Introduction to Case Study: Bagelz 112
Summation of Case Analysis: Bagelz and Transaction
Analysis 131
Chapter 8 Financial Analysis 133
Focusing on the Key Transactions 134
Return on Investment 137
PR Restaurants, LLC 145
Endnotes 152
Chapter 9 The Dynamics of the Franchisee- Franchisor
Relationship 155
Wealth Creation 156
Communication 157
Value of Trademark or Brand 158
Exit Costs 159
Introduction to Case Study: Quick Lube Franchisee
Company (QLFC) 161
Chapter 10 Understanding the Basics of U.S. Franchise Laws 171
Recent Key Trends in U.S. Franchising 171
Chapter 11 International Franchising 193
Franchising in a Foreign Country from a U.S. Base 193
Conclusion 206
Chapter 12 Harvest 209
Harvest Options 212
The Initial Public Offering 212
A Trade Sale or Merger with Another Company:
A Franchisor's View 214
Increasing the Free Cash Flow 216
Management Buyout 219
Employee Stock Ownership Plan (ESOP) 220
Your Harvest Strategy and Valuation of the Franchise 220
Conclusion 221
Index 223