| TITLE : ECFO: SUSTAINING VALUE IN THE NEW CORPORATION. |
1 Finance in the e-Business World 1
New Opportunities for Value Creation 5
Understanding Webonomics; 7
Applying Old-World Disciplines in the New Corporation 12
How Is e-Business Reshaping the Finance Function? 15
The eCFO's Agenda 22
eCFO Checklist 24
2 Designing New Business Models for Value Creation 27
The Drivers of Change 32
What Can Established Businesses Learn from Internet Start-ups? 35
Using the Web to Protect and Enhance Revenues 36
Exploiting e-Markets 43
Optimizing the Supply Chain through e-Collaboration 49
The Business Case for B2E 51
Managing Your Portfolio of Business Models 54
eCFO Checklist 59
3 Optimizing Shareholder Value: From EVA to e-Metrics 61
The Seven Value Drivers Revisited 64
Critical Valuation Challenges 66
Webonomics: e-Business Meets Shareholder Value 70
The e-Marketplace 74
e-Business: the Seven Dynamics of Value Creation 78
Building a Balanced e-Business Scorecard 84
Keep Your Eye on the Prize 87
eCFO Checklist 88
4 Growing Intangibles: From Valuation to Maximization 91
Why Are Intangibles So Important? 94
Enhancing Customer Value 96
Focusing on Brand Equity 101
Assessing and Managing the Value of R&D 106
Leveraging Intellectual Property 109
Valuing Reputation 114
Nurturing Human Capital 117
Intangible Assets: A Moving Target 123
eCFO Checklist 124
5 Allo-traction: From Resource Allocation to Resource
Attraction 127
Why Change Resource Management? 130
Resource Allocation: Today's Best Practices 133
The Shift to Resource Attraction 136
Stage 1 : Preinvestment Appraisal 139
Stage 2: Investment Appraisal 142
Stage 3: Implementation 148
Stage 4: Postimplementation 152
Implications for the Finance Function 154
eCFO Checklist 157
6 Blowing Up the Budget 159
What's Wrong with Budgets? 164
Making the Case for Change 169
Choosing among Options 171
Developing Metrics; for Line of Sight 175
Focusing on Forecasting 179
When Strategy Meets Operations 183
Tools of the Trade 184
eCFO Checklist 191
7 Delivering a New Systems Vision 193
Accelerating beyond ERP 196
Your New Systems Vision 201
e-Business Software: Selection and Implementation 205
Boosting Business Intelligence 212
Investing in the Integration Framework 218
Creating a CFO Portal 220
eCFO Checklist 226
8 Overhauling Your Cost Base 229
The Anatomy of Costs 233
Assessment Phase: Weeks 1 to 6 236
Design Phase: Weeks 7 to 14 248
Implementation Phase: Week 15 Onward 257
Fostering Innovation and Growth 260
eCFO Checklist 263
9 Unlocking Value from Acquisitions and Alliances 265
Mapping New Relationship Models 268
Getting It Wrong: Some Major Pitfalls 271
Value-Enhancing Deals: Six Critical Success Factors 275
Getting It Right: Emerging Best Practices 275
Valuing Cultural Fit 290
Assigning Finance's Involvement in M&A Activities 292
eCFO Checklist 296
10 Reinventing the Corporate Center 299
The CFO's Challenge 302
Warning: Centers Can Seriously Damage Your Wealth 303
Corporate Centers Creating Value 308
Value Propositions: the Real Work of the Corporate Center 310
Running Your Corporate Center at the Speed of e 315
Transforming Your Corporate Center 319
Remaining Vigilant: Measuring Center Performance
eCFO Checklist 323
11 B2F: The Virtual Finance Function 327
Framing the B2F Agenda 331
Transaction Processing: Web-Enabled Shared Services 333
Transaction Processing: Business Outsourcing 338
Working Capital-less 343
The Virtual Treasury 348
Online Decision Support: i-Analytics 351
So How Do You Make This Journey toward Virtuality? 357
eCFO Checklist 360
Notes 363
Index 365