TITLE : EBUSINESS ESSENTIALS: TECHNOLOGY AND NETWORK FOR THE ELECTRONIC MARKETPLACE.

 
    Dedication       ix
    Preface xi
    About the Authors xiv
    Acknowledgements xv
 
     1 Electronic Trade   1
 
       1.1 What is eBusiness? 2
       1.2 The Whistle-stop Tour 4
       1.3 Who should be Interested?   10
       1.4 Are we Ready? 12
       1.5 About this Book 14
       1.6 Summary     15
 
           Further Reading 16
 
     2 The Electronic Marketplace  17
 
       2.1 What is an Electronic Market? 18
       2.2 Trading Models: Markets, Guilds and Auctions 21
       23  Seller-driven, Buyer-driven and Open Markets 24
       2.4 Cottage Industries and Global Markets 31
       2.5 What are the Roles of the Players? 33
       2.6 Culture, Trust and Logistics 34
       2.7 Summary 37
           Reference 38
           Further Reading  38
 
     3 The Electronic Shop    39
 
       3.1 Catalogues   40
       3.2 Different Scales of Catalogue         40
       3.3 Low-end D1Y Catalogues      41
       3.4 Low-end Commercial Catalogues    42
       3.5 High-end Catalogues      43
       3.6 Buyers and Sellers 45
       3.7 Retail versus Wholesale     46
       3.8 Many-to-Many Markets     46
       3.9 Market Mediation 48
       3.10 Fulfilment 49
       3.11 Off-the-shelf Commerce Platforms   51
       3.12 Agents 53
       3.13 Summary 55
            Reference 56
 
    4 Payments, Credit and Invoicing 57
 
       4.1 Some Definitions 58
       4.2 Payments Trends 58
       4.3 Main Industry Players 60
       4.4 Credit and Debit Card Payments 61
       4.5 Electronic Cash 68
       4.6 Credit Accounts 71
       4.7 Electronic Cheques 74
       4.8 SET in Detail 75
       4.9 Payments, Micropayments and Nanopayments 82
       4.10 Electronic Funds Transfer 84
       4.11 Security and Protection for New Financial Products and
            Services 91
       4.12 How not to become a Bank or Credit Company 92
       4.13 Electronic Banking 93
       4.14 Standardisation 93
       4.15 Summary 95
            Further Information 96
 
     5 Trust and Security   97
 
       5.1 Privacy and Encryption 98
       5.2 Digital Signature 104
       5.3 Trust 106
       5.4 Smart Cards 110
       5.5 Security Good Practite 111
       5.6 Public Key Infrastructures (PKI) 112
       5.7 Summary 114
           Further Reading 114
 
     6 Integration 115
 
       6.1 Definitions   116
       6.2 Integration Principles 117
       6.3 Planning Integration 118
       6.4 Batch-oriented Integration  121
       6.5 Real-time Integration  124
       6.6 Integration Tactics    128
       6.7 Integration Strategies 130
       6.8 The Front End 132
       6.9 Summary 135
           References 136
           Further Reading   136
 
      7 Supply Chain 137
 
        7.1 EDI: how it works, why it isn't enough 138
        7.2 Workflow 141
        7.3 Direct and Indirect Goods 145
        7.4  Non-credit Card Payment Systems 147
        7.5  Multiple Suppliers 148
        7.6  Case Study--Commerce-1 150
        7.7  Intranets, Extranets and COINs 152
        7.8  Legacy Suppliers 153
        7.9  XML 154
        7.10 Summary 160
             Further Reading 161
 
      8 Setting Up Shop 163
 
        8.1 Ready, Steady. . Shop 163
        8.2 Where you Get your Stuff 169
        8.3 Shopfitting 170
        8.4 Checklist 173
        8.5 Summary 175
            Further Reading 175
 
     9 Underlying Technologies and Standards 177
 
       9.1  Access Devices 178
       9.2  Smart Cards 181
       9.3  Internet Technology 187
       9.4  Data Networks 196
       9.5  Mobility 205
       9.6  Electronic Cash Standards 207
       9.7  Markup Languages 209
       9.8  Objects and Middleware 214
       9.9  Alliances and Initiatives 231
       9.10 Summary 233
            References 234
 
    10 Who is Going to Make Money out of All of this
       and How? 237
 
       10.1 New Dog, New Tricks      238
       10.2 From Competition to Co-operation   239
       10.3 Power to the People 241
       10.4 Advertising       243
       10.5 Trust Me, I'm a Trader        244
       10.6 Paradise Lost       245
       10.7 At last-1984        246
       10.8 Summary       247
            References   247
 
Appendix 1    Case Studies        249
              A1.1 Case Study 1-Federal Express       249
              A1.2 Case Study 2-Cisco Systems    252
              A1.3 Summary            254
              Further Reading         254
 
Appendix 2 	  The Gods of Technology    255
              A2.1 Exploring Olympus   256
              A2.2 The Gods in Action  258
              A2.3 Finding your God   262
              A2.4 Following a False God         265
              A2.5 Summary 266
              Reference   267
              Further Reading 267
 
Appendix 3    Glossary    269
 
    		  Bibliography 291
 
    		  Index    293