| TITLE : BARGAINING FOR ADVANTAGE: NEGOTIATION STRATEGIES FOR REASONABLE PEOPLE. |
ACKNOWLEDGMENTS vii
INTRODUCTION: It's Your Move xi
PART I- The Six Foundations of Effective Negotiation 1
CHAPTER 1: The First Foundation: Your Bargaining Style 3
CHAPTER 2: The Second Foundation:
Your Goals and Expectations 22
CHAPTER 3: The Third Foundation:
Authoritative Standards and Norms 39
CHAPTER 4: The Fourth Foundation: Relationships 58
CHAPTER 5: The Fifth Foundation: The Other Party's Interests 76
CHAPTER 6: The Sixth Foundation: Leverage 89
PART II: The Negotiation Process 115
CHAPTER 7: Step 1: Preparing Your Strategy 117
CHAPTER 8: Step 2: Exchanging Information 132
CHAPTER 9: Step 3: Opening and Making Concessions 156
CHAPTER 10: Step 4: Closing and Gaining Commitment 177
CHAPTER 11: Bargaining with the Devil Without
Losing YourSoul:Ethics in Negotiation 201
CHAPTER 12: Conclusion: On Becoming an Effective Negotiator 235
APPENDIX A: A Note on Your Personal Negotiation Style 243
APPENDIX B: Information-Based Bargaining Plan 247
NOTES 249
SELECTED BIBLIOGRAHPHY 275
INDEX 278