| TITLE : TEAM BUILDING: AN EXERCISE IN LEADERSHIP. REVISED ED. |
CONTENTS PREFACE........................................................i About This Book...............................................iii Which Objectives Do You Want To Achieve?........................3 Groups Versus Teams.............................................5 Differences Between Group Managers and Team Leaders.............7 Team Building Concepts Can Be Applied In Any Organization.......9 What Can Team Building Do For Me?..............................11 Attitudes of an Effective Team Builder.........................13 Case 1 Can This Supervisor Be Saved?..........................15 Become an Effective Planner....................................19 Strengthen Your Organizing Skills..............................21 Build A Climate For Motivation.................................23 Establish A Control System That Will Assure Goal Achievement...25 Case 2 Which Supervisor Would You Prefer?.....................27 Select Qualified People........................................29 Make Training Useful...........................................31 Employee Focus and Commitment is Influenced By Management Style.................................33 Make Commitment Possible.......................................35 Involve The Team In Setting Goals and Standards................37 Teach Employees Problem Solving Techniques.....................39 Conditions Which Support Effective Problem Solving By Team.....41 Case 3 The Complaining Employees.............................43 Collaboration as A Source of Power In Team Building............45 Facilitate Open Communication..................................47 Review Your Communication Skills...............................49 Make Understanding The Nature of Conflict A Team Project.......51 Case 4 Resolving Conflict....................................55 Building Trust In Teams........................................57 Which Will You Be?.............................................59 Accentuate The Positive........................................61 Coaching-A Key Ingredient In Team Building.....................62 Reading Review.................................................69 Ten Unforgivable Mistakes......................................71 Develop A Personal Action Plan.................................73 Voluntary Contract.............................................75 Answers To Cases...............................................76