| TITLE : TECHNICAL WRITING IN THE CORPORATE WORLD. |
CONTENTS PREFACE SECTION 1 1.0 Understanding Technical Writing 2 1.1 Surveying Your Attitudes Toward Writing 3 1.2 Knowing Your Audience 7 Case study #1: Analyizing an Audience 11 Exercise: Evaluating Effective Technical Writing 12 1.3 Understanding the Writing Process 14 Exercise: Thinking About Your Writing Process 16 1.4 The five C's of Report Writing 17 SECTION 2 2.0 Developing the Technical Document 24 2.1 Correspondence 25 2.1.1 The Memo 25 2.1.2 The Cover Letter 28 2.1.3 The Resume 30 2.2 Reports 32 2.2.1 The Trip Report 32 2.2.2 The Activities Report 35 2.3 Proposals 2.3.1 The Brief Proposal 39 2.3.2 The Extended Proposal 41 2.4 Procedures 50 2.5 Long Documents 52 Exercise: Collecting Model Technical Documents 59 SECTION 3 3.0 Editing the Technical Document 62 3.1 Organization 63 3.2 Style 64 3.3 Correctness 66 Exercise: Identifying the Seven Deadly Errors of Technical Writing 67 3.3.1 Pronoun-Reference Agreement Problems 69 3.3.2 Subject-Verb Agreement Problems 69 3.3.3 Vague Pronoun Reference 69 3.3.4 Dangling Modifiers 70 3.3.5 Overuse of Passive Voice 70 3.3.6 Inappropriate Comma Use 70 3.3.7 Inappropriate Semicolon Use 71 3.4 A Note on Editing 72 SECTION 4 4.0 Conclusion: The Importance of Technical Writing 74 APPENDICES Appendix A Building a Community of Technical Editors 75 Appendix B Word Processing for the Technical Writer 76 Appendix C Technical Writing and English as a Second Language 77 Appendix D For Further Reading 78