| TITLE : SECOND CURVE: MANAGING THE VELOCITY OF CHANGE, THE |
CONTENTS Introduction 1 1. The Two-Curve Challenge 4 2. The World According to Two Curves 14 3. The Second Curve and the Individual 29 4. The New Technology: Faster, Better, Cheaper 38 5. The New Consumer: Anything, Anytime, Anyplace 70 6. The New Frontier: Growth in Emerging Markets 95 7. The New Global Marketplace 117 8. Second-Curve Industries 140 9. Retail and Distribution: The Death of the Middleman 143 10. Health Care: Doctor, Doctor, Give Me the News 183 11. Financial Services: Can I Help You? 214 I2. Managing the Second Curve 237 Selected Bibliography 259 Index 261