| TITLE : SEARCHING FOR THE SPIRIT OF ENTERPRISE. |
Acknowledgments ix Introduction 1 1. Big Trouble at Big Business 7 2. Sense of Mission: Creating High Purpose and High Standards 25 3. Customer/Product Vision: My Customer, My Product, My Self-respect 66 4. High-speed Innovation: The Necessity to Invent and the Freedom to Act 128 5. Self-inspired Behavior: Ordinary People Doing Extraordinary Things 179 6. Transforming Bureaucracy to Enterprise: Dismantling the Twentieth-Century Corporation 222 Epilogue: The Enterprise of Nations 249 Index 268