TITLE : IMPACT AND INFLUENCE: TOOLS AND TECHNIQUES FOR CREATING A LASTING IMPRESSION.

Where organisational structures are consistently changing there are fewer opportunities to influence others by the traditional use of power and authority. Instead individuals increasingly have to rely on both their personal impact and their influencing skills. This book recognises this evolving dynamic and shows the reader how, through effective planning and preparation, it is possible to considerably improve the impact you make on others and hence improve influencing abilities. The book links influencing skills research with practical experience gained through both group and one to one training. Richard Hale and Peter Whitlam are both international management consultants specialising in all aspects of human resource management.