TITLE : MAKING CHANGE HAPPEN ONE PERSON AT A TIME: ASSESSING CHANGE CAPACITY WITHIN YOUR ORGANIZATION

In today's volatile business environment, effective change management is critical to the success of your company - but if you haven't got the right people in the right positions, your change effort is almost certainly doomed to failure.

Making Change Happen One Person at a Time offers a refreshingly different approach to change management, based on a simple, eye-opening premise: that organizational change happens one person at a time. In this down-to-earth guide, Charlie BIshop uses his unique "personal change capacity" model to show you how to identify and develop the people you can (or can't) count on to lead an facilitate change. You'll learn how to spot A-players, who thrive in pivotal change positions; B-players, happy to provide support and dtake on some new challenges; C-players, solid performers, but not comfortable with change; and D-players, whose resistance to change is so strong that the company may be better off without them.

Based on a proven, workplace-tested process developed by the author for major companies, Making change Happen One PErson at a Time also equips you to appraise the readiness of your whole organization or department to support the change effort. Whether you are a senior executive, human resources professional, or operational manager, you can use this hands-on resource to:

* Put the right people in the right jobs to lead your organization's change initiatives. * Identify in advance the "weak links"-areas of vulnerability that could undermine your goals. * Prepare your organization to sustain itself over time by building change capability not as a single event but an on-going skill that must be learned and fine-tuned. * Create development and coaching plans that best match individual needs. * Energize yourself and your staff to be proactive in the change process.

If change is a high priority on your corporate agenda, Making Change Happen One Person at a Time will provide you witha detailed roadmap of optimizing the entire change process. Packed with real-world examples, analysis and planning tools, and assessment forms, this book will guide you step-by-step through the vital job of choosing the best people to make change happen.

CHARLES H. BISHOP, JR. is President of Chicago Change Partners, Inc., a consulting firm that provides a range of individual and organizational change services to major companies nationwide. He developed his unique "personal change capacity" model as a senior human resources executive at ADT Security Services, quaker Oats, NationsBank, Baxter INternational, and Federal Express ... all major organizations undergoing significant change. Charlie BIshop holds a Ph.D. from the University of Georgia and is a member of the Human Resources Planning Society and the American Psychological Association. He lives in Glencoe, Illinois.