KEEPING CLIENTS SATISFIED: MAKE YOUR SERVICE BUSINESS MORE SUCCESSFUL AND PROFITABLE.
TITLE :
KEEPING CLIENTS SATISFIED: MAKE YOUR SERVICE BUSINESS MORE SUCCESSFUL AND PROFITABLE.

Material Type      :  Books
Aquisition Number  :  8708
DDC Ref            :  658.812
Initial            :  BLY
Publisher          :  PRENTICE HALL
Country            :  ENGLEWOOD CLIFFS, N.J.
Year Of Publishing :  1993
Number Of Pages    :  275
Price (RM)         :  0
Location           :  KL Office
Redspot            :  No

CATEGORY(S)
  1. SERVICE INDUSTRIES

SUBJECT(S)
    -

TOPIC(S)
    -

AUTHOR(S)
  1. BLY, ROBERT W.

Alphabet List | Index | Preface | ToC | Book Status | Reservation |

BOOKS RESOURCE
Malaysian Institute Of Management
Kuala Lumpur, Petaling Jaya, Pulau Pinang, Johor Bahru and Miri